Filter interactive in Field "Value of metric instance list.

[Victor Mesa]

Hello,

we need to filter through an interactive filter or another option that allows us to filter on a list of "metrics" referring to Assigned to of "incident" records.

In the list of the metric there is a field "Value",

How can we apply a filter on that field?

Thank you very much for your help.

[ersureshbe]

Hi, I recommend to use the 'metric_definition.do' table to configure the 'Assigned To'. I hope, OOB is having an entry. Check the configuration if present directly create a ticket and play with 'assigned to' field. Finally check in the metric_definition table and check the assinged to played entries captured.

if not existing (metric_definition) create a new configuration and follow the same.

If works fine, you filter in the metric_instance table and filter the mentioned metric_definition to get the list as you expected.

[Victor Mesa]

Hi  ersureshbe,

We need to execute an interactive filter directly on the "metric instance" list, this filter has to be on the "Value" field of the list, in order to show only the records in which the "Value" field has the value of the "logged in" user " at that moment.

Something like this:

Value "is (dynamyc)" Me.

Any idea how to do it?

Thanks,

[bhupendra paree]

Did you get resolution for it ?? @Victor