Publication is not sending an email to the selected recipient list

[Christophe]

I created a publication and selected a Recipient list. I selected an e-mail template, checked the box "Include Attach Links" and added an attachment. When doing a refresh of the recipients, the expected contacts show up. When the publication is published, it shows on the portal of the recipients but without the attachment. When I check the sent mail items, I can see that a mail has been sent with an attachment, but in the recipients field I only see the address telindusdev@service-now.com. So none of the recipients from the selected list! I made sure all the contacts have the Notification field on "Enable".

[Christian_]

Hello, 

I take the opportunity to answer this one.

This did not turn out to be an SN bug, but undocumented functionality. (And possibly OOTB scripts that could be in need of a clean-up)

Mail is sent to the recipients, but as blind copy.
If you wish to verify this, you can add the "blind copy" field to the Email log table form or list.

[Michael Fry1]

ha - if you would have read what I posted 8 days ago, we've got the same answer.

[Christian_]

Did read it, therefor my summary to the newcomer in the thread. Which may not have noted your response.