Publication not creating a notification

Joseph Navarro1
Tera Contributor

Hello, we have discovered that certain Publications have been published recently in our Production instance without a unique Notification. Usually, a notification labelled "[PUB number} notification" is created once the Recipient List is refreshed. Yet at least 5 recent Publications were published without a notification, triggering the "Targeted Communications Publication"

 

What could cause this to happen?

1 REPLY 1

Sourabh Pariwal
Tera Contributor

Hi Joseph Navarro1
Make sure the "Skip Notification" checkbox on each publication is unchecked—otherwise, no alerts will be sent. Give them a quick check to keep the notifications flowing!