"To" field is not showing in Send Email activity defination in Playbook in Servicevow.

RenukaV_Extprz
Tera Contributor

Hello All,

I need to send email as a Playbook activity. I am using the OOB - Send Email activity which is using Flow: Send Email with user input Activity.
For this in playbook step the user/agent is only able to edit the Subject and Body fields.
My requirement is to have "To" and "Cc" field also for the agent to give runtime email address.
Can you please help me with the configuration.

RenukaV_Extprz_0-1717950603142.png

Need to have "To" and "CC" fields also.

 

Thanks in advance.

3 REPLIES 3

RenukaV_Extprz
Tera Contributor

RenukaV_Extprz_0-1717951056390.png

 

I have the same configurations, still the To and CC fields are not showing at run time. Could you please advise

SudiptaC
Tera Contributor

I have the same configurations, still the To and CC fields are not showing at run time. Could you please advise