"To" field is not showing in Send Email activity defination in Playbook in Servicevow.
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‎06-09-2024 09:31 AM
Hello All,
I need to send email as a Playbook activity. I am using the OOB - Send Email activity which is using Flow: Send Email with user input Activity.
For this in playbook step the user/agent is only able to edit the Subject and Body fields.
My requirement is to have "To" and "Cc" field also for the agent to give runtime email address.
Can you please help me with the configuration.
Need to have "To" and "CC" fields also.
Thanks in advance.
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‎06-09-2024 09:37 AM
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‎08-23-2024 12:36 AM
I have the same configurations, still the To and CC fields are not showing at run time. Could you please advise
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‎08-23-2024 12:36 AM
I have the same configurations, still the To and CC fields are not showing at run time. Could you please advise