Regarding Case Management Notifications

[Reina Fujita]

I would like to know the notification conditions and recipients for the notification "Case closed for RP consumers."
I understand that the following method is used to create the event that triggers this notification:
https://<instance>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=43bc2b027782b010d3ef07dc7d5a9942
Method name: generateRelatedPartyNotifications_caseClosed

Following the script, I understand that various definitions are made in the Script Include "CSMRelationshipConstantsSNC," but I don't understand the meaning of the 5th line: "AUTHORISED_REPRESENTATIVE: "c009bbedb3730010700b4d43c6a8dcef"".

Specifically, what kind of permissions does a user with "full access rights" need to have to receive this notification?

[Ankur Bawiskar]

@Reina Fujita 

it's a sysId.

Did you try searching the sysId belongs to which record?

Try using SNUtils for this

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Reina Fujita]

Thank you your help.

I understand that the following three records in the "Responsibility Definitions" table are being referenced:
https://<instance>.service-now.com/sn_customerservice_responsibility_def_list.do?sysparm_query=sys_idSTARTSWITHc009bbedb3730010700b4d43c6a8dcef%5EORsys_idSTARTSWITH986bc57243111110911baf56aab8f255%5EORsys_idSTARTSWITHc7ccc21b65ed1910f87764df53db7725&sysparm_view=

However, since the roles are not explicitly stated there, I would like to know specifically which roles a user must have to receive the notification.