Report Capability in SNOW CSM

Matt_EpiQ
Tera Contributor

‎04-04-2024 05:30 AM

Good morning Community,  currently this report is being built in excel and the data is coming from various reports and entered in order to generate this info.  Can something like this be done in ServiceNow CSM?  

 

Matt_EpiQ_0-1712233655259.png

The names listed are test users in the system.

 

Would like to automate this report to reduce efforts in creating it.  If there is another way or use of the tool to get this information I am open to suggestions.

 

Thank you.

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Community Alums
Not applicable

‎04-05-2024 03:27 AM - edited ‎04-05-2024 03:29 AM

Hi @Matt_EpiQ ,

 

This looks like this data is from workday But it can be from different platform as well and that's fine. You can do the integration with servicenow to push the data into servicenow or pull data into servicenow.
Servicenow has the capability to prepare the reports. 

 

Please check if integration is possible with other platforms, if direct integration is not possible you can look for some middleware tools like dell boomi. Servicenow can run the job daily/periodically to pull this data from workday, prepare report & send email to corresponding teams.

 

Please mark my answer correct and helpful if it helps you any way.

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