Methods to verify Email in ServiceNow
Hi Team, Is there any external source which provides us the list of verified domain ,through which we can integrate ServiceNow. Thanks, Karan
Forum Posts
Resolved! How to send communication event to Openframe API from UI Macro.
I have an openframe API subscribed to CommicationEvent from Topframe. How to fire event from UI Macro to openframe.
Resolved! How to show related tables on service portal form
HiI have a custom table with two related tables and am trying to show the related tables on a service portal form.It displays fine in the back end, however on the portal it shows the tables as a related list. I am hoping there is a way to configure t...
Meeting Invite from ServiceNow to Microsoft Teams
Hi Team, I have a requirement where in if the Internal Agent updates the Start Date/time and End Date/time on the Walk-up form, we should be able to create a Teams meeting(Integrate b/w SNOW & Teams) as per the Date/time. Can anyone assist me on how ...
How to create a child case in case form
Hi How to enable a option to create a child case in case form as i couldn't see an option to create a child case
Resolved! Adding filter in a Widget in Service Portal
Hi Community, I have a Widget that shares a List of Case tickets related to the account of the log in Customer in Service Portal,This Widget will provide the capability to have a filter at the top of the list so the Customer can filter own tickets,BU...
Work notes @Tag does not resolve to a user name
We are struggling to find the right user name when tagging a user in the work note. For example, when I type @Nicole Smith, I get several Nicole Smiths to choose from but those names do not match with our employee Nicole Smith. Only the employees hav...
Resolved! Knowledge Article - Publish Button
@anubhavritolia How to make 'Publish' button on Knowledge Article visible only if user has 'knowledge' role and user is member of Ownership Group.
Resolved! How to report on Accept and Reject count on Cases?
Our Support team is looking for a way to report how many customers accept and reject the solution in the cases. Is there any way to run a report?
Calculate duration between open date and 'assigned to' field is no more empty
Hello for a request ticket, I have to calculate the duration between the oipen time until the request is assigned to someone. So difference between open date and field 'assigned_to' is no more empty.I tried to put a metric on the field assigned_to b...
Resolved! How to setup a dynamic translation email notification in Tokyo (Not to use IBM, Microsoft)
What to make a setup , so that I can easily run the dynamic translation in the email notification.(By setting up the servicenow translator configuration and not the IBM or Microsoft)
Resolved! list edit
I have written few client scripts and BRs on the form view for two fields ,in which one field is read only integer(count) and the other is choice (reviewer),so depending upon the state field the reviewer and the count values will change.for one state...
Resolved! Am unable to capture the image in update set
Hi, How to capture image from notification in update set, i have capture and updated set and committed in another instance but the image from the notification is not visible after commiting the update set. please suggest sid
Resolved! 'Assigned to' field will not show correct users, when relevant assignment group field is populated?
Hi, On a Case, I can populate the 'Assignment Group' with the relevant group I want, however, when i then try to pick a user from the assignment group, on the 'assigned to' field, the users are not appearing. Even when i use the magnifying glass look...
