We have a 'Knowledge Featured Article' widget on our CSM portal that we only want to be visible to customers based on the account they belong to.
On the Account form, there's a field called u_account_team, which has three options:
Option A
Option B
Option C
We want this widget to be visible only to customers whose account has either 'Option A' or 'Option B' selected in the u_account_team field.
Is this kind of restriction possible? If this needs to be scripted, would something like user criteria work for this scenario? If so, could anyone provide a rough idea of what the script would look like?
