Reference Qualifier sold product

Jason116
Tera Contributor

I have a field on the case form u_sold_product which is a reference to sn_install_base_sold_product_list.

How do I set a Reference Qualifier on this field to only show sold products for the account the case is for?

4 REPLIES 4

HIROSHI SATOH
Mega Sage

Open the table definition for the case table and set the condition in "Use reference qualifier" from the "Dictionary Entry" of "u_sold_product".

Thanks but not sure what to put as the condition, nothing seems to work?

[sold products for the account the case] I need to filter this. Are there any conditions I can use for the filter?

Eshwar Reddy
Kilo Sage

Hi @Jason116 

 

First, we need to determine how to identify the sold products for the account related to the case. Based on this, we can then write the code for the advanced reference qualifier.