See the customer view

KiranmaiP
Tera Contributor

I have records for a table in instance, but is there any way that I can see the customer view of the particular table and records listed, if existed please suggest

3 REPLIES 3

Dnyaneshwaree
Mega Sage

Please elaborate that what you can exactly want to see. Do you want to Display certain records in particular view?

 

 
Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

HrishabhKumar
Kilo Sage

Hi @KiranmaiP 

You can see the customers view by using the following methods:

1) Impersonate user: You can impersonate the user(customer) and open the table to see what can the user see.

2) Use views: You can switch to the view which is available for the customer.

 

Thanks,

Let me know this helped.

Subhashis Ratna
Tera Guru

Hi @KiranmaiP 

For better understanding, I'm attaching this blog...

Link : https://www.servicenow.com/community/developer-blog/servicenow-view-and-view-rule-servicenow-tutoria...

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.

Thanks,
Subhashis Ratna