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Service Now Push Notification

Hello Community, We need to integrate push notifications from serviceNow into a Flutter application. Is this possible?Could you please also provide us with a link to a document or any other related material that may assist us in meeting the requireme...

Remove incident ai search source from esc portal

Hi Experts, I want to remove incident ai search source from esc portal, for that I unlinked incident from ai search source but still visible on portal.Portal,  How ro remove it from portal, am I missing anything? Thanks in Advance,NS   

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NS16 by Mega Sage
  • 379 Views
  • 2 replies
  • 0 helpfuls

Configure Intelligent search in workspace

Hi Everyone, I have the requirement to create a search bar in the workspace which is similar to the intelligent search in the cmdb workspace. I am unable to find the type of component in the ui builder. Can anyone share their views to build the same ...

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tejasistla by Tera Contributor
  • 847 Views
  • 2 replies
  • 0 helpfuls

How to send notifications before due dates

Hi All,I have a requirement where, I have a date field value_date,and when I am working on a ticket that is in the "New status", notifications should be sent to requestor in below conditions:1. Five business days before the value date2. One business ...

Visiblity of knowledge category

HiI need to implement a particular scenario where i have a xx knowledge base which has 5 article templates and 10 knowledge categories created. Now i need to restrict one particular knowledge category to one specific article template which should not...

Hazel3 by Tera Contributor
  • 718 Views
  • 1 replies
  • 0 helpfuls

Removing contact relationships

Hi All, Within accounts there is a related list for 'Contact Relationships'. This allows access for contacts to view the defined account(s). However, if for example a contact will no longer work with the account defined within a contact relationship,...

ACL on state field

Hello,I need your help.I need to perform an ACL on the table of requested items, the goal is that the user will not be able to change the status in the form by himself. But he will be able to close the request through a UI ACTION button. This is what...

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Karinush by Tera Contributor
  • 693 Views
  • 4 replies
  • 0 helpfuls

Translating list right click choices

Hello Folks, I want to translate the choices below like "Show Matching", "Filter Out" etc. I tried to add the words in sys_ui_message table and that didn't work.  

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Resolved! How to create a task Incident from incident

Hi Can any one guide me how we caonfigure the Task as incident we have OOB task which available in Inicident Related listThere is a option to click NEW buttonits routing to new Case task once we click on it.(Instead of casetask it should create incid...

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Research by Tera Guru
  • 1415 Views
  • 5 replies
  • 4 helpfuls