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Single Sign-On (SSO) in ServiceNow

I am setting up Single Sign-On (SSO) in ServiceNow, and the user names from the external system are being imported into the ServiceNow 'last name' field through a transform map. I have created a 'before' script to clear the user's first name field by...

CAO by Tera Contributor
  • 303 Views
  • 1 replies
  • 0 helpfuls

Resolved! Process account and contact from json response

Hello Community, I'm new to integrations. We are integrating ServiceNow with a third party tool, where we get the JSON (attached). I need to process this JSON and insert the records in to account and contact table. Any help on this is appreciated.

arunm04 by Giga Contributor
  • 649 Views
  • 6 replies
  • 2 helpfuls

schedule job

 I now have a requirement, the following code,Is there a better way to write it, because each variable corresponds to each group  var A = new GlideRecord('sys_user_grmember');    var B = new GlideRecord('sys_user_grmember');    var n = new GlideRecor...

kack l by Tera Expert
  • 191 Views
  • 2 replies
  • 0 helpfuls

Resolved! Stop a Catalog Item from redirecting to the request

Hello, we have a new catalog item we are trying to implement in production. However, when activated, the "submit" button redirects the customer to the associated request instead of the portal homepage. Where should I check to fix this issue?

Scheduled Script Execution

Is there a better way to write it or a simpler way or a way to maintain it later?var gr= new GlideRecord('sys_user_grmember');// Agroupvar tifi = gr.addQuery('group', 'ec6fb87747f1311047d9afcf016d438b');// Bgrouptifi .addOrCondition('group', 'Search ...

system by Tera Contributor
  • 589 Views
  • 6 replies
  • 0 helpfuls

Local Update sets

What does a local update set mean? By experience, I noticed that it has information about all the update set that exist. Suppose I created 2 update sets in the portal. Would I be able to see that update set 1 exists in update set 2?

Archit10 by Tera Contributor
  • 1024 Views
  • 1 replies
  • 0 helpfuls