Show announcement in Agent Workspace
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‎08-16-2022 11:42 PM
Hello Experts,
I have a requirement to show the announcement on the Agent Workspace landing page. I am new to agent workspace and confused on from where to start.
What I tried-
I have created the record in Now Experience Framework --> UX Banner Announcement module and Now Experience Framework --> UX Banner Announcement Configuration.
How can I link this announcement to my Agent Workspace landing page.
If anybody implemented the similar thing OR have knowledge on the same.
Appreciate you help.
Note:- We are on San Diego release.
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‎08-22-2022 02:46 AM
Hi Sandeep,
I am able to open the workspace config,, now which component need to use to display announcements on workspace.
Thanks.
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‎10-31-2023 11:00 AM
Hi Sandeep,
I was not able to locate these fields.
Content location and Content Identifier.
I was looking at announcement.do form and sys_ux_banner_announcement.do form.
Thank You