Show announcement in Agent Workspace

Abdul Azeem1
Tera Contributor

Hello Experts,

I have a requirement to show the announcement on the Agent Workspace landing page. I am new to agent workspace and confused on from where to start.

What I tried-

I have created the record in Now Experience Framework --> UX Banner Announcement module and Now Experience Framework --> UX Banner Announcement Configuration.

How can I link this announcement to my Agent Workspace landing page.

 

If anybody implemented the similar thing OR have knowledge on the same.

Appreciate you help.

Note:- We are on San Diego release.

6 REPLIES 6

Hi Sandeep,

I am able to open the workspace config,, now which component need to use to display announcements on workspace.

 

Thanks.

Hi Sandeep,

I was not able to locate these fields. 

Content location and Content Identifier. 

I was looking at announcement.do form and sys_ux_banner_announcement.do form.

 

Thank You