Special Handling Notes
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‎02-03-2025 03:44 AM
Hi Team,
I'm actually facing an issue with Special handling note.
The "short description" or the heading of the special handling note is not getting displayed in a single Line format in the popup window, rather than that, it is getting displayed as word by word as new line (only about the short description of the Special handling note).
Do we have any option to make changes or customise this?
Note :- Message is working fine and able to display in the customised form as per the changes we does.
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‎02-03-2025 03:58 AM
share how it looks and how you want
Seems that's how it will be rendered OOB
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-03-2025 04:15 AM
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‎02-06-2025 04:43 AM
I am also facing same issue. Is it a bug or a configuration mistake?
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‎02-06-2025 08:59 AM
We do not have this problem using OOB functionality.