Special Handling Notes

fayaz T K
Tera Contributor

Hi Team,

I'm actually facing an issue with Special handling note.

The "short description" or the heading of the special handling note is not getting displayed in a single Line format in the popup window, rather than that, it is getting displayed as word by word as new line (only about the short description of the Special handling note). 
Do we have any option to make changes or customise this? 

Note :- Message is working fine and able to display in the customised form as per the changes we does.



10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@fayaz T K 

share how it looks and how you want

Seems that's how it will be rendered OOB

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Please find the attached screenshot for better understanding..

I would like this heading to have a normalised format like single lined. Rather than each word in new line.

Thanks in advance.
Fayaz T K

Rudranarayan P2
Tera Contributor

I am also facing same issue. Is it a bug or a configuration mistake?

warnr00
Tera Contributor

We do not have this problem using OOB functionality.