Structure of the ServcieNow sn_customerservice_case page

AndreasRitter
Mega Guru

Hello everyone,
can someone tell me how the sn_customerservice_case page of ServcieNow is structured? In other words, which widgets are used?

We really like the structure and would like to set it up for our customer service portal.
Thank you very much
Greetings Andreas

4 REPLIES 4

Community Alums
Not applicable

Hi @AndreasRitter ,

Can you share a Screenshot please.

Case-View.png

Community Alums
Not applicable

HI @AndreasRitter ,

This is with ServiceNow Itself, not open for public use.

 

Hi Sandeep,

do I understand correctly that this is not a view from a portal but from the Classic UI?
We wanted to recreate the display in the Customer Service Portal in the same way.

 

Andreas