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survey

ShubhangiA77524
Tera Contributor

i have a catalog order guide named psra certificate request which when requested generates four ritm for security, vendor,privacy,software so i have a survey and trigger condition is when states changes to closed complete and item is psra certificate request or isdp general inquiry the survey should tigger but it is triggering only for isdp not for psra certificate request and survey should trigger for request on psra

15 REPLIES 15

 

What is the trigger condition of this BR and table of this BR?


Raghav
MVP 2023
LinkedIn

table is sc_req_item and there is no trigger condition for this, i have written only the script

@ShubhangiA77524 Refer below:

https://www.servicenow.com/community/developer-forum/how-do-i-create-survey-instances-from-a-schedul... 

 

Toy need to trigger survey through : SNC.AssessmentCreation().createAssessments() method


Please mark the answer correct/helpful accordingly.

 


Raghav
MVP 2023
LinkedIn

Hi this is not working can you send me the code for BR if possible

Please share your code


Raghav
MVP 2023
LinkedIn