Table format issue in Description on indexing page in CSM module in service now

SaurabhkumaS
Tera Contributor

Hi i have added table format in description field it is possible.please suggest and reply 

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

Can you elaborate on what it is you want to do? You say you have an issue and that you have added a table format to a description field, without explaining the issue. Then you ask 'if it is possible'.

 

It is unclear what you are looking for/asking from us.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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3 REPLIES 3

Mark Manders
Mega Patron

Can you elaborate on what it is you want to do? You say you have an issue and that you have added a table format to a description field, without explaining the issue. Then you ask 'if it is possible'.

 

It is unclear what you are looking for/asking from us.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

In service now csm workspace we need to add tabular formate description field how to approach this can you provides details steps-

You can only add tables in a field if it is an HTML field. And don't update the description field to HTML, because it's a 'task' field. Create a new one and use it (but know that this can cause issues in emails, on portals, etc.).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark