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04-18-2025 12:11 AM
Tables extended from a case cannot be updated from the CSM workspace.
sn_customerservice_tr_case is a table extended from case. ACL is not set.
Solved! Go to Solution.
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04-18-2025 12:47 AM
what are you trying to update and how?
The source scope is CSM Workspace
Are you using any UI action created in other scope?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2025 12:47 AM
what are you trying to update and how?
The source scope is CSM Workspace
Are you using any UI action created in other scope?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2025 05:19 AM
I was getting an error when trying to update an extended table with a case UI action.
It worked fine when I changed it to an extended table UI action.