The link between primary and secondary incidents.

[GiselleS]

Hello, everyone. How can I ensure that updates (comments and status changes) on primary incidents are reflected in secondary incidents?

[Sujatha V M]

@GiselleS Please check the below link which is similar to your requirement, 

https://www.servicenow.com/community/developer-forum/update-child-incident-worknotes-and-comments/m-...

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Sujatha V M]

Please accept it as a solution if this resolves your query and it might help others too.

Thanks,

Sujatha V.M.

[GiselleS]

Thank you!!

[Sujatha V M]

Please accept it as a solution if this resolves your query and it might help others too.

Thanks,

Sujatha V.M.