Ticket printing

Armands
Kilo Explorer

Hello SN Community,

 

We have just started to work with SN and I wanted to know is it possible to add extra printing options.

We are using SN as request platform. When one department are making tickets and other is receiving them. So I wanted to know if it is possible to add printing button to print out data before ticket is made or in that time when creation button is pressed?

I hope I could explain correctly.

 Thank you,

2 REPLIES 2

sachin_namjoshi
Kilo Patron
Kilo Patron

You can print tickets in PDF format by configuring UI action on your table.

Please check below for solution details

 

Custom PDF Files in ServiceNow through PDFCrowd-John James Andersen

 

Regards,

Sachin

Hello,

Thank you for idea, I will share this information with our IT.

 

Regards,

Armands