Ticket printing
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01-30-2019 06:49 AM
Hello SN Community,
We have just started to work with SN and I wanted to know is it possible to add extra printing options.
We are using SN as request platform. When one department are making tickets and other is receiving them. So I wanted to know if it is possible to add printing button to print out data before ticket is made or in that time when creation button is pressed?
I hope I could explain correctly.
Thank you,

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01-30-2019 02:51 PM
You can print tickets in PDF format by configuring UI action on your table.
Please check below for solution details
Custom PDF Files in ServiceNow through PDFCrowd-John James Andersen
Regards,
Sachin
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02-11-2019 05:42 AM
Hello,
Thank you for idea, I will share this information with our IT.
Regards,
Armands