Ticket printing

Armands
Kilo Explorer

Hello SN Community,

 

We have just started to work with SN and I wanted to know is it possible to add extra printing options.

We are using SN as request platform. When one department are making tickets and other is receiving them. So I wanted to know if it is possible to add printing button to print out data before ticket is made or in that time when creation button is pressed?

I hope I could explain correctly.

 Thank you,

2 REPLIES 2

sachin_namjoshi
Kilo Patron

You can print tickets in PDF format by configuring UI action on your table.

Please check below for solution details

 

Custom PDF Files in ServiceNow through PDFCrowd-John James Andersen

 

Regards,

Sachin

Hello,

Thank you for idea, I will share this information with our IT.

 

Regards,

Armands