Unexpected Redirection to Zoom Contact Center Login UI Page

Alejadro Garcia
Tera Contributor

We've noticed an issue where certain users are being redirected to the Zoom Contact Center login page ('Callbar' UI Page) instead of returning to the previous ServiceNow page when they hit the "Back" or "Submit" button. This behavior started occurring after we recently installed the Zoom Contact Center ServiceNow Integration.

 

Has anyone else encountered a similar issue or have any insights into how this might be happening? Any ideas or insights would be greatly appreciated!

 

Thanks for your help!

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