URL becomes too long(beyond 10,000 characters) and gives HTTP error 400

[Hardik Panchal]

Hello All,

When few users including admins try to access the Contract details, their URL in the browser becomes too long beyond 10,000 characters and hence gives HTTP 400 error or a blank white screen.

But this is only with a few users and not others. Many including me (admin) are able to get the contract details properly.

Please help

Thanks.

[Ankur Bawiskar]

Hi Hardik,

From where they are opening the table list layout?

Is it from module in left nav? any filter is applied which calls script include etc which might be returning large number of records?

any query business rule on that table used for restrictions.

please check below links:

https://docs.servicenow.com/bundle/jakarta-platform-user-interface/page/use/navigation/task/t_Enable...

https://community.servicenow.com/community?id=community_question&sys_id=d92a70f1dba6e3007d3e02d5ca96...

https://community.servicenow.com/community?id=community_question&sys_id=01e3cfa5dbd8dbc01dcaf3231f96...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[sandeeprawat]

Hi Hardik,

I am getting similar issue. So what did you end up doing ?