UX Banner Announcement feature is not working as expected

GouriS
Tera Contributor

Hello Everyone ,

 

When the user clicks on UX Banner Announcement and create the announcements and then select 'show for' field as users with specific group than the announcement should be visible only to that group members. But this is not working as expected . It is visible to all the group members.

 

Can anyone please help ?

4 REPLIES 4

Bhavya11
Kilo Patron

Hi @GouriS 

 

Show for -Scope of the banner announcement display, either for all logged-in users, users with specific roles or groups, or anonymous plus all logged-in users.

Please see below :

 

Bhavya11_2-1721216713857.png

 

 

did you add any Associated to Configuration ? if no then add that and please check once again

Output:

Bhavya11_1-1721216691770.png

 

 

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

 

 

Thanks,

BK

GouriS
Tera Contributor

Hi Bhavya ,

 

Thank you for your response. I have added the associated to configuration but still the all the loggedin users are able to see inspite only the specific group of users need to be able see .

 

Regards,

gouri

sivaranjani3894
Tera Guru

@GouriS Were you able to solve the issue? Even am facing the same issue.

 

Thanks,
Siva

Please check this: KB1710234 - Visibility Issues with Banner Announcements for Specific Groups 

 

If my response is useful, please select "Accept as Solution" and "Helpful." Thank you.