Key Word Search in Data Table widget not working on all tables

[km14]

 I have observed that that using the existing Data Table widget --> Click on View All Tickets --> Keyword Search, works for well for tables.This functionality is not working for custom table created.Getting No records in <<table name>> using that filter.Could you please let us know if there is any configuration that needs to be done for this?

[Community Alums]

Hi ,

You will need to enable text indexing on the table you want to pull data from with the widget. After the index completed the keyword search should work.

Follow this link to enable text indexing : https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/search-administr...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[km14]

Hi Sandeep Dutta,

Text indexing is already done. Still Keyword search is not working

[Haustin Kimbrou]

Any follow-up information on this?

[ana_d]

Hello km14, 

please follow the following instruction: 

1) Go to the dictionary entry (System Definition > Dictionary), search for your custom table and open the Collection record.
2) Check the checkbox 'Text Index'.
3) Click on the Generate Text index related link

Ref: KB0826737

Hope this helps!