UX Framework User Criteria - Is this plugin for free or Cost Involved?

rafi438
Tera Contributor

‎11-30-2022 01:53 AM

I am trying to create audiences for the lists on UI Builder page.

Unfortunately, I can only create an audience based on Roles. But I want to have audiences based on Groups.

I tried using User Criteria Inclusions under audience as well, but no luck.

Based on my understanding from different community articles, it is advised to have the 'UX Framework User Criteria' plugin enabled.

 

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Prinssi
Mega Sage

‎02-23-2023 11:10 AM

Hi Rafi,

 

I hate hearing and saying this answer, but it is ultimately true:  The best way to ensure that you are licensed for a particular plugin is to follow up with your ServiceNow Account Manager.

 

That being said, UX Framework User Criteria is included as a sub-component of some other plugins, so if you have one of these, then you likely already have UX Framework User Criteria:

  1. Service Operations Workspace ITSM Applications 
  2. Service Operations Workspace ITOM Applications 

 

I recently set up user criteria for an application with a workspace in my organization's instance, and the steps I followed to activate it and use it are in this community post.

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