Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Virtual Agent to Microsoft Teams Integration and CSM Use cases

Ashok Kumar07
Tera Expert

‎10-31-2023 05:10 AM

Hello Everyone,

 

Can some one help me , How to Integrate VA to Microsoft teams , and this integration is Useful for Customers(end users) also or it is only for Agents perspective.

Thanks in Advance,

Ashok.

 

 

0 Helpfuls
  • 351 Views
0 REPLIES 0