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Virtual Agent to Microsoft Teams Integration and CSM Use cases

Ashok Kumar07
Tera Expert

‎10-31-2023 05:10 AM

Hello Everyone,

 

Can some one help me , How to Integrate VA to Microsoft teams , and this integration is Useful for Customers(end users) also or it is only for Agents perspective.

Thanks in Advance,

Ashok.

 

 

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