We want to send monthly newsletter to all active contacts

[Rohit83]

How to achieve sending bulk email to all the active contacts in customer service management 

[cx2162 · Accepted solution]

Hello

Use targeted communications

Create a recipient list (Targeted Communications > Recipients)

Click on Refresh Recipient List, all contacts will come

Then create a publication and attach the recipient list created. 

This should suffice your requirement

[Rohitstad]

I used to struggle with this until I started segmenting my contacts based on their interactions. It helped me target the right audience more effectively.Using a reliable email service like Mailchimp or Sendinblue made it easier to send bulk emails without getting flagged for spam. Also, I found an email finder tool really helpful for gathering valid addresses, especially for reaching out to new customers.Before sending out emails, I always test a few to see how they look in different inboxes. It’s a simple way to avoid surprises and ensure everything displays correctly.