What function is used to create the sysapproval_approver record?

[Yuki21]

Hello.

It appears that a record is created in sysapproval_aprover when a record is created in sn_customerservice_registration.

What function is used to create the sysapproval_approver record?

Business rules? Or another script? ?

[Brad Bowman · Accepted solution]

There is a workflow (legacy via the Workflow Editor in the left nav) that runs when a record is created on this table.  The workflow contains an Approval - User activity which creates the sysapproval_approver record - then runs a script to update the record depending on if the approval is approved or rejected.

[Yuki21]

Hello.

Thank you.
Is the name of the workflow "Customer Registration" ?

[Brad Bowman]

Yes!  Sorry I forgot to include that.