What is the Best Practice on fix scripts & Scheduled Jobs?

Alok21 · ‎06-11-2019

Hi Team,

Can someone help me with the best practices on fix scripts & Scheduled Jobs?

Regards,

Alok sahu

Ankur Bawiskar · ‎06-11-2019

Hi Alok,

Both have their own advantages and limitations

Scheduled Jobs
1) always use setLimit() to test for few records whether update/delete happening or not; then remove this after confirmation

2) always try to use autoSysFields(false) for avoiding update to updated_by and updated_on fields

3) Always use try catch block so that even if error comes it will proceed and not stuck at that place

Fix Scripts

1) Always use try catch block so that even if error comes it will proceed and not stuck at that place

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Alok21 · ‎06-13-2019

Thank you Ankur 🙂

Ankur Bawiskar · ‎06-13-2019

Hi Alok,

Can you also mark answer as correct and helpful. Thanks in advance.

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Kartik Choudha1 · ‎12-15-2022

Thanks Ankur.

I believe we can also make sure to use setWorkflow(false) in some cases where we need to update only few records to correct the information with specific value on those records through fix script. Doing this will make sure that no other BR or script engine will execute and make unnecessary changes on those records.

Regards,

Kartik