Using Extension Points on function "createIncidentFromCase"

[Vinicius2]

Hello everyone,

I have a demand here that I need to control de behavior  from the function "createIncidentFromCase" when I use the UI Action "Create Incident". I am no too to familiar with extension points so I am having some difficult. I will explain what I did bellow.

1. I added the function "createIncidentFromCase" to the extensions points

Extension Points added "createIncidentFromCase"
2. Pressed the "Create implementation" related link

3. I wrote the function on the script include created when I pressed "Create implementation"script include

4. Added the new logic on the UI Action and called the extension point

Am I doing it wrong? it's my first time working with extension points.

Thank you 🙂

[Aoife]

What is the desired functionality you expect when clicking the button?

Aoife

[Vinicius2 · Accepted solution]

I got it working, the problem was that the UI action was not on the same application as the extensions point and script include