What is the default configuration to close cases automatically

Rakesh1
Kilo Contributor

In how many days resolved cases close automatically by default?

1 ACCEPTED SOLUTION

Chandra Sekhar6
Tera Guru

Hi,

Its a tricky question.

By default it will not close the resolved cases automatically.

But we have a flow "Auto Close Resolved Cases" which closes resolved cases after 10 days. But it is inactive by default.

View solution in original post

5 REPLIES 5

Yes, it is not active in my dev instance.