what is the difference between case task and case task services

[其偉単]

I am learning the CSM essential course now. There is word called 「case task services」 and I couldn't find the definition in the text. Please tell the answer. Thank you!

[Sid_Takali]

Hi @其偉単 Case Task Services: These are the specific services or actions that are associated with the tasks within a case. For example, if a case involves troubleshooting an issue, the associated tasks might include various service actions such as diagnostic checks, communication with users, or follow-up actions. 

[其偉単]

Thank you for your answer. I think 「case task」 also has the same meaning with what you said. So I want to know the difference between case task and case task services.

[其偉単]

and so may words like case type , case service, case task service, service-specific case task and so on. Let me feel confusion to figure the difference.