I trying to set default date time picker value while form loading through client script, it is working in native but not in workspace, I have tried all suggestion which were suggested online like setting isolate script to true or using noconflict but...
I need to create an inbound email action, I need it as soon as the customer sends a response email, then the status of the same request that he opened will be changed from resolves, which is a value of 6, to opened, which is a value of 1, and also in...
Hello, I'm currently working on setting up a business rule for the sys_user_group table, and I could use some guidance. The objective is to automatically assign a custom role to the user who becomes the manager of a group. In the business rule, I wan...
Hi guys. 1.What can you do with now mobile and CSM? 2.Also, How customizable is Now Mobile? Thank you.
Hi Everyone,Accept solution and reject solution are not working properly in csm portal..when I click on those buttons I am getting an error as "Error in changing the status".I have checked the state dictionary as well and the read only is false.Is th...
Hello Community, We need to integrate push notifications from serviceNow into a Flutter application. Is this possible?Could you please also provide us with a link to a document or any other related material that may assist us in meeting the requireme...
Hi Experts, I want to remove incident ai search source from esc portal, for that I unlinked incident from ai search source but still visible on portal.Portal, How ro remove it from portal, am I missing anything? Thanks in Advance,NS
Thank you I am just attempting to determine the duration from open to close of 5000+ cases
need to create report based on tickets assigned from one group to another group
Hi Everyone, I have the requirement to create a search bar in the workspace which is similar to the intelligent search in the cmdb workspace. I am unable to find the type of component in the ui builder. Can anyone share their views to build the same ...
Hi All,I have a requirement where, I have a date field value_date,and when I am working on a ticket that is in the "New status", notifications should be sent to requestor in below conditions:1. Five business days before the value date2. One business ...
HiI need to implement a particular scenario where i have a xx knowledge base which has 5 article templates and 10 knowledge categories created. Now i need to restrict one particular knowledge category to one specific article template which should not...
Hi All, Within accounts there is a related list for 'Contact Relationships'. This allows access for contacts to view the defined account(s). However, if for example a contact will no longer work with the account defined within a contact relationship,...
Hello,I need your help.I need to perform an ACL on the table of requested items, the goal is that the user will not be able to change the status in the form by himself. But he will be able to close the request through a UI ACTION button. This is what...
The requirement is to show the account(s) that has Apple as the Product in the catalog item for Report an issue.