CSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need to configure widget in CWS

Hello Team, I have configured below widget on Case form in CSM workspace (CWS), and now I want to show number of open problem tickets count against configuration item which is selected in that case ticket. Could you please let me know I can complete ...

AkshayHarkulka_0-1693992974835.png

Exclude a table from Import Set Cleaner

Hi Team, I want to exclude a table from Import Set cleaner Scheduled Job. I have taken a copy of the OOB Script Include "ImportSetCleanerCustom" and added "table_name!=MY_TABLE_NAME" query to  '_queryIsets' function. But somehow it is not working. Ca...

Resolved! How do you change the display value of a reference field?

On the sys_user_group table we recently created a custom field called 'Display Name'. To make the group names more understandable to the users.On the case form we currently have a reference field called 'assignment group', which references the sys_us...

Daniel R2 by Kilo Sage
  • 8563 Views
  • 5 replies
  • 2 helpfuls

"glide.knowman.view_age.days" not found in Utah

Hi,Version: Developed in Utah.I would like to set the system property glide.knowman.view_age.days to 0, but I can't find where to set it.Also, I can't find Count Knowledge Use from [System Scheduler] > [Scheduled Jobs] > [Scheduled Jobs], so if anyon...

Resolved! Autopopulate assignment group based on user's location

If the caller's location is 'London' , assignment group should auto populate as 'London Group'. Here assignment  group is reference field.@Ankur Bawiskar  @Community Alums  @Sohail Khilji can you assist me on this?