What specific roles can be given to a tester and what roles can be given to a developer to access the test management module?

[Sangeetha Nagam]

In my understanding we can give the following roles to any user in order to access the test management module 

admin, tm_test_manager, tm_tester, itil. But what specific roles should be given to a tester and what specific roles needs to be given to developers ? Can anyone help me with this..

[Christian_ · Accepted solution]

Hello,

As you refer to the roles tm_test_manager and tm_tester, I assume you are using Test Management 1.0.

For testers, you can assign the tm_tester role, they will perform tests in a test plan. But not manage the plan it self.

OOTB, to create Test Cases etc. You are in need of tm_test_manager role.
This is thus more suitable for developers, as one may wish that developers also define tests in connection with enriching the instance with new functionality.

If you are in need of additional access management due to own processes or policies, then this is something that may be developed on your own.

Test Management 1.0

[Vaishnavi35]

Hi Christian,

Can you help me solve this problem please related to Test Management 1.0?

https://community.servicenow.com/community?id=community_question&sys_id=487f977fdbef1c109e691ea6689619f6

Thanks & Regards,

Vaishnavi