while connecting the LDAP server getting the error , the error attached below screenshot

[MeemanshaS]

i have checked the password, url etc multiple times. as a result i cant find any mistake here

[Tanushree Maiti]

Hi @MeemanshaS 

Refer: KB0756703 Error - ldap://<ldap_server_ip>:<Port>/ Invalid credentials 

Resolution

1. Check the login distinguished name and password is correct.
2. In cases where error is misleading check user has valid access to the starting search directory.
3. Run LDAP Search command on the LDAP Server - 
   ldapsearch -x -D "<login_distinguished_name>" -w <Password> -H <LDAP Server:port> -b "<Starting Search Directory>""(&(objectClass=person))"
4. Alternatively customer can install 3rd party LDAP Search tools like Jxplorer to check the issue further.
5. To further debug administrators can enable LDAP debug system properties and check the issue in system logs.
   Property Name - glide.ldap.debug
   Type  - True/False.