Widget redirection required in Walk up Experience Online Check-In page

Praveen Mariapp
Tera Contributor

Existing setup: As we know, Walk Up Experience lets us to configure variable appointment slots for each reason using the Advanced Appointment Booking Day configuration and Service Configuration rules. Currently, in our instance, the variable appointment booking and appointment delegation is not used by any of the locations. It looks like a architectural decision in the past and the Walk Up Online Check-In widget is updated to remove these 2 functionalities by updating/removing a large set of codes.

 

New Requirement: Now ONLY for a specific set of locations, we need the ability to book variable appointment slots based on reasons. That is, based on the reason selected, the appointment slots availability, duration, etc. should show up differently. While this is easy and very much possible in OOTB configuration, we are bit far away from bringing in the OOTB codes to the existing online check-in custom widget as there is a lot of customisations in place.

 

What we are thinking to do: To enable this only for a specific set of locations, we would ideally like to go with a different widget which will be mostly OOTB with less customisation so that we can utilise the code available from OOTB for fetching the appointment slots based on reason selected.

 

Is it possible to redirect to different widget from the same online check-in page? That is, currently the custom page "walkup_online_checkin_custom" loads the widget "online-check-in-experience-custom1" for all locations. Based on the auto-selected location, only for few locations, we need this same page to display a different widget, let's say "online-check-in-experience-custom2".

 

Please confirm if this widget redirection is possible or any other suggestion on how to achieve the above mentioned requirement.

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