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10-25-2024 11:49 PM
Hello everyone! Does work notes can be updated automatically after the state flow transition?
[The state flow adds these work notes to the Work notes field of any task making this transition.]
https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/administer/state-flows/concept/c_...
Solved! Go to Solution.
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10-29-2024 08:57 AM
You need to only populate the [Work Notes] field at the state flow record(s) and Save.
The static Work Notes will start appear when the relevant state transitions happen on a record level.
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10-29-2024 08:57 AM
You need to only populate the [Work Notes] field at the state flow record(s) and Save.
The static Work Notes will start appear when the relevant state transitions happen on a record level.