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10-25-2024 11:49 PM
Hello everyone! Does work notes can be updated automatically after the state flow transition?
[The state flow adds these work notes to the Work notes field of any task making this transition.]
https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/administer/state-flows/concept/c_...
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10-29-2024 08:57 AM
You need to only populate the [Work Notes] field at the state flow record(s) and Save.
The static Work Notes will start appear when the relevant state transitions happen on a record level.
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10-26-2024 10:00 PM
Hi @其偉単 ,
you can write BR to update the work note to your target table with condition state changes.
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10-27-2024 05:50 PM
Thank you for your answer. So it cannot be updated automatically?
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10-27-2024 10:55 PM
Hi @其偉単 ,
You have make this changes in order to update it automatically.
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10-27-2024 10:59 PM
Sorry, I mean default. without any configuration.