wrong link in approvals menu on self-service portal

[MichaelZischeck]

On our self-service portal we introduced approvals on certain catalog items.

The links in the approvals menu don't work

wrong link from Approvals menu
/csm?id=approval&table=sysapproval_approver&sys_id=fe7f303287b26a109dffa7950cbb351b

approval page
/csm?id=csm_approvals&table=sysapproval_approver&view=csp

here the link is correct and the approval page opens
csm?id=csm_approval&table=sysapproval_approver&sys_id=be7f303287b26a109dffa7950cbb3520&view=csp

I tried already changing the sp_rectangle_menu_item for the approvals, adding 

a.__page = 'csm_approval';
a.type = 'record';

to the sc_request conditions.. no change..

any idea?

[Ankur Bawiskar]

@MichaelZischeck 

There is some issue going on in community that images are not visible.

please add it using browse feature and add as attachment to post.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MichaelZischeck]

I didn't post any picture... I posted the links...

On the picture you would not be able to see the link anyway... 

[debendudas]

Hi @MichaelZischeck ,

Please provide more information about the issue so that we can offer a proper solution. Specifically, we would like to know:

1. Where is the link placed?
2. How have you configured the link?
3. A screenshot of the link configuration.

[MichaelZischeck · Accepted solution]

the links now work... the user didn't have access to the page

sorry for the stupid question