Learn more about what's new in the latest release of CWM or look back on past releases to see how the product has evolved!
See attached documents for more details or review the Product Documentation.
May 2024 Store Release: Initial Release of CWM!
- Collaborative Spaces
- Boards (List, Gantt, Kanban views, including Custom Columns and Custom Item Types)
- Automations
- Docs
- Connect to Strategy
Xanadu/August 2024 Store Release:
- My Work
- New People columns (Additional Assignee, Assignment Group, Created By)
- Automations to Assignees
- Duplicate Boards and Docs
Nov 2024 Store Release:
- Board Views
- Template Center for Boards and Docs
- Export Boards and Docs
Yokohama/Feb 2025 Store Release:
- Real-time Collaboration for Docs
- Space access flow enhancements
- Linking and sharing enhancements
- Impact + CWM Integration
May 2025 Store Release:
- ServiceNow Otto Document-Based Task Generation
- ServiceNow Otto Doc Summarization
- Search within CWM
- Lefthand Navigation Enhancements
Zurich/August 2025 Store Release:
- Connected Work
- Agile Sprint Planning
- ServiceNow Otto Draft (Sept release)
December 2025 Store Release:
- Unified My Work
- Unified Team and Enterprise Agile Planning (CWM+EAP connection)
- Dynamic Data in Docs
- ServiceNow Otto Acceptance Criteria Generation
Australia/Mar 2026 Store Release:
- ServiceNow Otto Formula generation
- ServiceNow Otto Scrum task generation
- Cross-work type relationships
- Using CWM for SPM team members
Note: The AI experience formerly known as Now Assist is now part of ServiceNow Otto, our unified AI experience that brings together ServiceNow’s AI capabilities across the platform.
