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Irene5
ServiceNow Employee

Collaborative Work Management (CWM) Release UpdatesCollaborative Work Management (CWM) Release Updates

 

Learn more about what's new in the latest release of CWM or look back on past releases to see how the product has evolved!

 

See attached documents for more details or review the Product Documentation.

 

May 2024 Store Release: Initial Release of CWM!

  • Collaborative Spaces
  • Boards (List, Gantt, Kanban views, including Custom Columns and Custom Item Types)
  • Automations
  • Docs
  • Connect to Strategy

Xanadu/August 2024 Store Release:

  • My Work
  • New People columns (Additional Assignee, Assignment Group, Created By)
  • Automations to Assignees
  • Duplicate Boards and Docs

Nov 2024 Store Release:

  • Board Views
  • Template Center for Boards and Docs
  • Export Boards and Docs

Yokohama/Feb 2025 Store Release:

  • Real-time Collaboration for Docs
  • Space access flow enhancements
  • Linking and sharing enhancements
  • Impact + CWM Integration

May 2025 Store Release:

  • Now Assist for CWM: Generate Tasks from Docs
  • Now Assist for CWM: Doc Summarization
  • Search within CWM
  • Lefthand Navigation Enhancements

Zurich/August 2025 Store Release:

  • Connected Work
  • Agile Sprint Planning
  • Draft with Now Assist (Sept release)

December 2025 Store Release:

  • Unified My Work
  • Unified Team and Enterprise Agile Planning (CWM+EAP connection)
  • Dynamic Data in Docs
  • Now Assist: Acceptance Criteria Generation

Australia/Mar 2026 Store Release:

  • Formula generation with Now Assist
  • Scrum task generation with Now Assist
  • Cross-work type relationships
  • Using CWM for SPM team members
Version history
Last update:
2 weeks ago
Updated by:
Contributors