Dashboard tab is missing in CWM(Collaborative Work Management) board.

[Dinesh61]

I Installed plugin for Collaborative Work Management(Australia), but I am unable to see the Dashboard tab on CWM board.
below image from instance dashboard tab is missing

below image is from ServiceNow doc dashboard tab is visible.
Monitor and track work using dashboards in CWM • Australia Strategic Portfolio Management • Docs | S...

[Dinesh61]

Thanks! Now I can see the dashboard. Is this the interaction dashboard where I can add filters? Also, I am unable to click on the tiles/widgets to see the list.

[Hemanth M]

Hi @Dinesh61 ,

this is not interactive however you can switch between dashboards and create your own dashboards and widgets.

https://www.servicenow.com/docs/r/it-business-management/collaborative-work-management/cwm-board-das... 

Hope it helps!

[Sunil B N]

Hi @Dinesh61 

Can you please check the version of the plugin?
it should be 11.x.x and this is compatible with Brazil, Australia Patch 5, ZP12 or above versions in each family releases. If its freshly installed - I believe there are no customizations.

If you still have an issue, kindly raise a support case and we will look into it.

Best Regards,
Sunil B N
Engineering Lead for CWM, Agile 2.0 & Timecard.

[Dinesh61]

Thanks! Now I can see the dashboard. Is this the interaction dashboard where I can add filters? Also, I am unable to click on the tiles/widgets to see the list.

[Namita Mishra]

Hi @Dinesh61 ,

These widgets are not drilldown widgets.

Thanks,

Namita Mishra