Hi Everyone, I would like to understand the possibility of working with epics from CWM.I am familiar with the KB: KB2675470 explaining the current limitations.Our use case is we would like to start just by rolling out CWM to replace Agile 2.0, for o...
Hi Folks, I know ServiceNow is planning to introduce the Epics properly into CWM by the end of this year.Still I would like to ask if maybe someone has already developed a workaround to be able to work with Epics in CWM?If yes, it would be great to g...
From testing I know that I can define a data source, attach a workbook and define a transform map/field mapping to create or update tasks in a board however when using a custom column I see no easy way of determining the correct target field given th...
Hi, I am trying to learn how to use collaborative work management. When you install it, you create a space, a dashboard... that initially is empty.Is it possible to import in that dashboard the tasks, defects... that already exist in the system in th...
Is there an easy way to import tasks into a CWM space (i.e. from a excel spreadsheet) that does not involve platform admin support?
I assumed that sn_cwm_task would be an available table type to connect to for connected work, but I'm not spotting it as an option. Is there a way to share tasks between CWM boards? It seems useful that as you plan some work on your board and you rea...
Are you able to track time to a task in CWM as you would in other spaces?
From the documentation, it looks like the Gantt Chart component in UI Builder can support grouping by columns, subcolumns, or data hierarchy but from the available documentation I have not been able to get any of this to work.Can anyone point me towa...
On a CWM Boards you can set a default assignment group. Does this do something? As far as I can tell it does not default values anywhere. Is this just information or what is the goal of this field?
We have setup a couple of EAP/CWM integrated teams to enable working with multiple records types when planning sprints. Doing so has created a CWM Board for that integrated team and the work items have been created as CWM tasks. However the "Descrip...
Hi All, I'm curious how you are setting up the spaces/boards in your companies.Do you set up your spaces per department? Per Product? Per technology e.g. SN/SAP etc.?Do you use fixed boards per team? Or do you e.g. create a new board for every agile/...
Hello,We have created a cwm board for our small team and added few custom columns to this board. Some are lists and others are text type of columns.Now when we try to create a new record in this board, we get a popup page but this page shows only the...
Can any one suggest if servicenow provides any standard reporting for CWM. These reports can be Sprint velocity analyticsBurndown / burnup chartsHistorical trend tracking across sprintsPredictive or time-series analyticsOr if I have to generate such ...
Hello, My team has created a collaborative workspace and added the Basic CRM module. We have shared this workspace with leadership at my agency, and they add Tasks to this list. I am wondering how to have an email sent to me when they add a Task so I...
We upgraded our Platform to Zurich and all the corresponding modules to the latest version. I am still not seeing the "Team Agile Tool" to choose CWM or EAP as a team level planning tool. What am I missing?