I'd like an exact breakdown of what the filter is for the My Work page to show my open tasks and how does the filter change when Connected Work is used to bring in other items to different boards in the Spaces I'm in. Because I'm seeing a lot of item...
In ServiceNow version australia patch 5aw44 Collaborative Work Management (CWM) Version 11.0.1, typing a @ symbol followed by a / symbol in a short description field triggers a UI conflict that forces the field to go blank. Is this a known issue, if...
Hi Everyone, I'm using Transform map to import the records in CWM Board. While it is working fine, But I'm not able to import the "caller" field from the source file to "column_009" (Requester, Reference column to sys_user).I also used Transform map ...
Hi all,I have a couple of questions regarding the CWM in ServiceNow: Full-screen task view: Is there a way to open a CWM task in full-screen mode rather than viewing it in the side panel? Full details icon only shows for Connected work records but no...
I am struggling with the new capability of Epics within CWM. This is what I've done:I have created a test board to pull in Epics and Stories for a team. The team is an Agile team type and also has CWM Role permissions The roadblocks I'm facing:When ...
If I'm not mistaken CWM Sprint references sn_cwm_sprint and Sprint references rm_sprintMy question is for a UX perspective why are both shown and is it the intended use of CWM for net new items to use/show both sprint fields.It also seems the CWM Spr...
I Installed plugin for Collaborative Work Management(Australia), but I am unable to see the Dashboard tab on CWM board.below image from instance dashboard tab is missing below image is from ServiceNow doc dashboard tab is visible.Monitor and track wo...
In the CWM Workspace, I want to select multiple tasks or projects and change their state simultaneously. The state should be updated for all the selected records in a single action, instead of opening and updating each task or project individually.Th...
Hi Everyone, I have created a CWM board, under which I have created 15 Custom columns, as those records are created in sn_cwm_columns_usage table with column- column_001, column_002.. and so on. Now Ask is to show those 15 custom columns in CWMTask F...
Hi, In CWM, for one of our boards, we have diverse views for the List, which showcase tasks based on the applied filter of the custom field. However, we’ve noticed that this filter does not function with Kanban, as it displays all tasks regardless o...
Hi Everyone,I noticed when trying to save/apply CWM board templates, that if I create a CWM template from a board that has e.g. following item types enabled: Task, Story, Epic, Scrum Task, then I apply that template to another new board, only "Task" ...
I'm looking for some ideas to help a client that wants to establish a percentage of their work to be placed as Resource Plans, while leaving the modern Resource Assignments per project/demand requests, have you had anyone do this successfully? Their...
Saved Views of personalized columns in CWM will at times revert back to default columns. Issue occurs both with saving view to 'Team View' or saving as a New View.
Was wondering if there is any chance this is on the roadmap because it gets rough to work with in that tiny window.
Hey Folks, those of you who are working with CWM live, who do you typically give admin/owner access to?I'm curious e.g. if creation of new Spaces is done by devs/admins in your org, or is this on the Agile Teams or even business side?Do you allow CWM...
