We have setup a couple of EAP/CWM integrated teams to enable working with multiple records types when planning sprints. Doing so has created a CWM Board for that integrated team and the work items have been created as CWM tasks. However the "Descrip...
Hi Everyone, I would like to understand the possibility of working with epics from CWM.I am familiar with the KB: KB2675470 explaining the current limitations.Our use case is we would like to start just by rolling out CWM to replace Agile 2.0, for o...
On a CWM Boards you can set a default assignment group. Does this do something? As far as I can tell it does not default values anywhere. Is this just information or what is the goal of this field?
Hi All, I'm curious how you are setting up the spaces/boards in your companies.Do you set up your spaces per department? Per Product? Per technology e.g. SN/SAP etc.?Do you use fixed boards per team? Or do you e.g. create a new board for every agile/...
Hello,We have created a cwm board for our small team and added few custom columns to this board. Some are lists and others are text type of columns.Now when we try to create a new record in this board, we get a popup page but this page shows only the...
Can any one suggest if servicenow provides any standard reporting for CWM. These reports can be Sprint velocity analyticsBurndown / burnup chartsHistorical trend tracking across sprintsPredictive or time-series analyticsOr if I have to generate such ...
Hello, My team has created a collaborative workspace and added the Basic CRM module. We have shared this workspace with leadership at my agency, and they add Tasks to this list. I am wondering how to have an email sent to me when they add a Task so I...
We upgraded our Platform to Zurich and all the corresponding modules to the latest version. I am still not seeing the "Team Agile Tool" to choose CWM or EAP as a team level planning tool. What am I missing?
Working in my PDI, I created an EAP Configuration for basic Agile teams that has Stories and Features for Work Item Structure and Story for Default Work Item and Sprint for the Planning Calendar. I added a team and set the Team Agile Tool to CWM. W...
Hello! We are looking to add more related list item into the side panel that shows CWM records.We have tried configuring related list for CWM records but that doesn't seem to take effect.Any help would be greatly appreciatedThank you!
Are you able to track time to a task in CWM as you would in other spaces?
Is there an easy way to import tasks into a CWM space (i.e. from a excel spreadsheet) that does not involve platform admin support?
When we started with a regular list view in CWM, we would break down larger bodies of work into child tasks, which helped with navigating across similarly themed work. We just switch to using the sprint planning view this week, and we noticed that th...
How do we disconnect a team CWM board from EAP?We set up that connection for my team a few months ago, but we're finding CWM to be lacking a lot of the capabilities we need to appropriately plan and do work.
Since upgrading to Zurich and latest CWM version, previously there was a field on the task labels which allowed u us to switch board , that has now disappeared. Can you advise if this was by design and if so how can we easily switch tasks between boa...