More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!

[laurentapia]

More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!

Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent inspired our Community of over one million practitioners. 

Now, with the Australia release, Build Agent is more powerful and more accessible than ever. And we're ready to do it all again. 

Introducing #BuildMoreWithBuildAgent: a two-week challenge inviting ServiceNow practitioners of all levels to create a new application or expand on an existing one using Build Agent. 

Whether you participated in the original #BuildWithBuildAgent challenge or you're picking up Build Agent for the first time, this is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app. 

What is Build Agent? 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the UI.  

Built natively on the ServiceNow AI Platform, it understands the context of your existing workflows, data, and systems so what it builds actually fits your environment. Just describe what you want to create, and Build Agent manages the entire build process. 

With the Australia release, you now have more room to build than ever before: 

• Customer instances include 100 free Build Agent calls per month
• Personal Developer Instances (PDIs) include 25 free calls per month

More calls mean more space to experiment. 

 Why Join the #BuildMoreWithBuildAgent Challenge? 

• Get hands-on with one of ServiceNow's most innovative AI tools and see what you can build with increased call availability.
• Inspire a Community of over one million practitioners.
• Earn recognition in the Community by sharing what you built. 

Attending CreatorCon 2026 during Knowledge? Six outstanding applications will be selected to win a gift card for exclusive swag at the K26 Store. Winners will be contacted directly before the event. 
 
Can't make it to Las Vegas? You can still participate and redeem your reward online. 

How to Participate

1. Set Up Your Instance: Request a free Personal Developer Instance at developer.servicenow.com to start building immediately. 

1. Build: Create a new application or edit an existing ServiceNow IDE app using natural language prompts.  

1. Document: Share your application on social media with a description, video, or infographic showcasing your app and share the prompts that brought it to life. Make sure you include #BuildMoreWithBuildAgent in your post! 

1. Share: Comment on this blog post with a link to your social post and a brief description of what you built. 

Build and submit before May 4 to be eligible for recognition and a chance to win a gift card for exclusive K26 Store swag, redeemable online or on-site at the event. 

Getting Started with Build Agent 

New to Build Agent? Check out our original #BuildWithBuildAgent Challenge blog here for a full walkthrough, helpful resources, and FAQs to get you up and running. We can't wait to see what you build. 

Request a Free PDI and Start Building 

Terms and Conditions   

No purchase is necessary. #BuildMoreWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins April 14, 2026, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on May 4, 2026, at 11:59 p.m. PDT.   

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.    

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.   

The prize includes a gift card redeemable online or at Knowledge 2026. Approximate Retail Value (“ARV”): $50 USD.   

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.   

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

[Ehab Pilloor]

---

KudosHub — Unified Employee Experience Platform
My #BuildMoreWithBuildAgent Submission

Hi everyone, sharing my submission for the challenge.

The app KudosHub is a unified employee experience platform built entirely using Build Agent. It consolidates employee recognition, rewards, and corporate benefits into a single system with a dedicated portal and built-in analytics for HR teams.

LinkedIn post link: https://www.linkedin.com/posts/ehab-pilloor_buildmorewithbuildagent-ugcPost-7451682613456424960-e926...

---

Why this app
In most organizations, employee engagement is fragmented across multiple tools. Recognition happens in one place, rewards in another, and benefits somewhere else entirely. This leads to low visibility, poor adoption, and unnecessary operational overhead.

I wanted to see if Build Agent could deliver a single system that not only unifies these experiences but also generates meaningful insights for HR on engagement and benefit utilization.

---

Architecture
I scoped the application around three core pillars: recognition, rewards, and benefits, with analytics derived from the same dataset instead of introducing redundant storage.

The app uses the following custom tables:

• kudoshub_recognition — tracks all employee recognition with category-driven points and approval logic
• kudoshub_recognition_config — defines points and approval rules per category
• kudoshub_wallet_txn — ledger-based system for all point transactions
• kudoshub_rewards — reward catalog with configurable redemption values
• kudoshub_redemptions — tracks reward redemption lifecycle
• kudoshub_benefits — centralized repository of corporate benefits

No separate table was created for benefit usage. All analytics are derived using platform capabilities such as interaction tracking and reporting.

The app includes:

• Role-based access for admin, HR, manager, and employee personas
• ACLs to control recognition visibility and actions
• Business Rules to handle recognition processing and wallet transactions
• A fully separate Service Portal built specifically for this application

---

The prompts that built it
I broke the build into structured prompts to avoid ambiguity and ensure precision:

• Data model definition with strict field-level constraints and no derived data duplication
• Business logic using Business Rules for recognition and redemption flows
• Dedicated Service Portal creation instead of extending existing portals
• UI structure with clearly defined sections such as summary, leaderboard, rewards, and benefits
• Reporting requirements for HR analytics using existing data only

A key focus was forcing the Build Agent to use configuration tables and dynamic calculations instead of hardcoding logic.

---

What’s working in the demo

• Peer and manager-driven recognition with configurable point allocation
• Automatic wallet updates using a ledger-based approach
• Reward redemption with balance validation
• Centralized benefits repository with filtering and search
• Dedicated KudosHub portal with unified dashboard
• Leaderboard based on monthly recognition
• HR reports showing:
  • recognition trends
  • points issued vs redeemed
  • benefit engagement patterns
  • most and least utilized benefits

---

What I deferred

• Automated recognition triggers such as work anniversaries and certifications
• Advanced correlation analytics between recognition and performance metrics
• Inventory and fulfillment workflows for rewards

---

Lessons learned

• Build Agent performs well when the data model and constraints are explicitly defined. Vague prompts lead to unnecessary tables or duplicated logic.
• For analytics-heavy use cases, it is better to design for reporting upfront rather than adding tracking tables later.
• Creating a separate portal instead of extending existing ones gives much better control over user experience and structure.
• Forcing a ledger-based design for points avoids data inconsistency and simplifies reporting.

---

Final thought
Build Agent is strong at building structured systems quickly, but the quality of the output depends heavily on how precisely the problem is defined. With the right level of detail, it is possible to move from idea to a working, scalable internal product much faster than traditional development.

Happy to discuss implementation details or share prompt structure if useful.

Thanks to the organizers for putting this together.

#BuildMoreWithBuildAgent

[sachin_namjoshi]

This is pretty cool.

Created Freelance Rate Calculator custom app using build agent.

How to Use Your Application:

Access Points:

1. Dashboard: https://xxx.service-now.com/x_16182_freelancu2_rate_calculator.do
2. Rate Calculations List: https://xxx.service-now.com/x_16182_freelancu2_rate_calculation_list.do

Workflow:

1. Visit the Dashboard → Beautiful landing page with features overview
2. Click "Start New Calculation" → Opens form for input
3. Fill in Financial Details → Salary, expenses, time configuration
4. Get Real-time Feedback → Validation and live estimates
5. Save & View Results → Complete calculation with recommendations
6. Compare Scenarios → Load presets or create variations

---

💡 Key Features Delivered:

✅ Advanced Rate Calculations - Hourly, daily, monthly, weekly targets
✅ Tax & Expense Integration - Comprehensive financial modeling
✅ Working Days Calculator - Accounts for weekends, vacation, holidays
✅ Profit Margin Planning - Business growth and emergency funds
✅ Confidence Scoring - Market reality assessment
✅ Multi-currency Support - Global freelancer ready
✅ Industry Presets - Quick-start templates
✅ Data Security - Role-based access control
✅ Professional UI - Modern, intuitive interface
✅ Export Capabilities - PDF reports for clients

---

https://www.linkedin.com/posts/sachin-namjoshi_servicenow-buildmorewithbuildagent-servicenow-share-7...

@laurentapia 

Regards,

Sachin

[yelsewsam14]

Is there an issue posting here? Trying to post mine but it cant 😞

[yelsewsam14]

Excited to join ServiceNow's #BuildMoreWithBuildAgent challenge 2026. This time since there's quite a hype with AI, I have decided to build a SME AI Readiness app where SME's in NZ can find the gap, prioritized AI and put implementation strategy in place. The app also considers "NZ Privacy Act 2020 compliance and "Māori Data Sovereignty Considerations' when cloud-based LLMs are recommended". The prompt were pretty straight forward and build agent create it with ease.

Below were the prompts I've used.

1. Asked the Build Agent to create a scoped app with a table called 'SME Profile' with specific fields like Business Name, Industry. Then Add a table called 'AI Opportunity' linked to the profile that stores AI tools and priority level.
2. Create a Business rule that runs when a tech stack is selected and automatically add an 'Opportunity record'.Opportunity depends on tech stack that were selected. It will also generate a simple Readiness score (1-100) based on tools.
3. Generate a modern Workspace for the app, and landing page should show a 'Readiness Heatmap' by industry and a list of 'Actionable Roadmaps'.
4. Adding a NZ context by including a logic and field for 'NZ Privacy Act 2020 Compliance' and 'Māori Data Sovereignty Considerations' when cloud-based LLMs are recommended."

ServiceNow's #BuildAgent is really a game changer as it lets you create apps with simple prompts in a fast and efficient way. The only limitation is your idea and imagination.

Below are the screen shots of the app I have created.

#BuildAgent #ServiceNow #BuildMoreWithBuildAgent #BuildMoreWithBuildAgent2026

Sharing my post in LinkedIn.

https://www.linkedin.com/posts/wesley-r-94837624_buildmorewithbuildagent-buildagent-buildagent-ugcPo...

[Akhilesh_aa07]

Hello ServiceNow Community,

Excited to share the App and dashboard I recently built in ServiceNow using Build Agent, for the #BuildMoreWithBuildAgent Challenge. To bring clarity, intelligence, and control into resource and project management.

📌 App Name: Advance Resource Management Center

This solution provides a real-time executive view of resource allocation, utilization, skills, and project health - all in one place.

🔍 Key Highlights:
📊 Resource Utilization: Helps to ensure a balanced workload
👥 Team Overview: Total resources across active projects
⚠️ Overload Detection: Resources identified as overutilized
🟢 Availability Tracking: Resources available for new assignments
🧠 Skill Gap Insights: Skill gaps identified for targeted upskilling
📈 Project Progress: Average completion of the Project

💡 What makes it powerful:
Clear visibility into overloaded vs underutilized teams
Actionable AI-driven insights and recommendations
Focus on resource optimization, risk mitigation, and growth opportunities
Enables proactive decisions, like workload redistribution and skill development.

📌 The dashboard goes beyond reporting - it delivers operational intelligence:
Prevent burnout
Improve utilization
Identify training needs
Support strategic planning

This is a step toward making ServiceNow not just a workflow tool, but a smart decision-making platform for resource management.

Would love to hear your thoughts or feedback!

💡About ServiceNow Build Agent -
ServiceNow Build Agent is an AI-powered tool that enables users to build, modify, and deploy full-stack applications through a conversational interface. It automatically handles coding, file organization, error resolution, and both backend and UI development.
It understands existing workflows and data, ensuring seamless integration within the environment.

#ServiceNow #BuildMoreWithBuildAgent #AI #ResourceManagement #Dashboard #Automation #DigitalTransformation #BuildAgent

LinkedIn Post Link - LinkedIn post link 

Below are the prompts used to build the App- 
Create a ServiceNow application named "Advance Resource Management Center". Create a professional, executive-level dashboard for resource utilization and visualization. Create the required table and data structure, and include some demo data in the table. The dashboard should be user-friendly, easy to navigate, and include the required cards and tables.

[abirakundu23]

Hi All,

I am happy to share that I have attended the Build Agent  App creation session and have successfully completed #BuildMoreWithBuildAgent.

Idea of Build Agent App:

The goal is to create a single digital workplace where employees can log in and access everything they need in one place:

- Mark daily attendance
- Raise incidents/requests
- Track mandatory trainings
- View pending tasks & approvals
- Access surveys & quick links
- Check assigned assets

Instead of switching between multiple modules, employees get a centralized, user-friendly hub.
Prompt Details:
I want to build a custom application -" Company Hub" where employees can log in. The app should allow employees to mark their attendance, raise tickets, view mandatory trainings, and check any pending actions, My approval. It should also provide quick links for surveys and display details of their assigned assets using Service Portal and Workspace. Define Role & persona : employee, manager, admin

What Build Agent Created :
Portal View
Workspace View
Personas for Manager, Employee
Data sources like Attendance, My ticket, Learning, My Asset, Pending Action, Survey & quick links.

Outcome : 
The final outcome is fully automated and single access point. 
Improved employee productivity through single access point.
Reduced dependency on multiple portals/tools
Increased training compliance and visibility
Faster request handling and better engagement
Scalable low-code solution using ServiceNow

Automation Tracker : Configured flow designer for Attendance tracker, Training reminder and ticket update.

How to use the App : https://instance.service-now.com/x_385391_company_e_hub.do

Workspace View:

LinkedIn Post : https://www.linkedin.com/feed/update/urn:li:activity:7451982094395777024/?originTrackingId=C96%2F%2F...

#ServiceNow #BuildMorewithBuildAgent #BuildWithBuildAgent #AppCreation 

[Shashank_Jain]

Hello @laurentapia , 

For the #BuildMoreWithBuildAgent  Challenge,

Created a scoped application : Organization Hierarchy Manager

Core Challenge:

Organizations struggle with visualizing and managing complex employee hierarchies and project team structures, leading to:

• ❌ Difficulty understanding reporting relationships
• ❌ Inefficient team management
• ❌ Poor project resource allocation
• ❌ Limited visibility into organizational structure
• ❌ Manual effort to trace manager chains and subordinates

Solution Vision:

Create an interactive, visual dashboard system that provides instant hierarchy visualization for both organizational structure and project teams.

Core Tables Created & Deployed:

• Employee table with all requested fields (name, email, contact, designation, manager, doj, project)
• Project table with comprehensive project management fields
• Both tables configured with proper hierarchy relationships and API access.

Dashboards : 

 Employee Hierarchy Dashboard

• Search employees by name/email
• Shows complete organizational hierarchy (managers up, subordinates down)

Project Team Hierarchy Dashboard :

• Search projects by name
• Shows complete project team hierarchy
• Displays project information (PM, status, team size)
• Shows team structure organized by reporting relationships

Linkedin Post Link: https://www.linkedin.com/feed/update/urn:li:activity:7452353015694630913/?originTrackingId=VY1sz5uMU...

Thank you!

[UmmadiRaviteja]

Hello Community,

I’m excited to share my submission for the #BuildMoreWithBuildAgent Challenge —

🔐 ThreatShield AI – Real-Time Fraud & Risk Detection Platform

This application is designed to help users identify and prevent suspicious and potentially harmful communications by analyzing messages, URLs, phone numbers, and call recordings using AI-powered insights.

🚀 Key Features:

• AI-powered analysis of pasted messages for suspicious patterns
  • Intelligent URL validation to detect phishing and malicious links
  • Phone number risk identification for spam/fraud detection
  • Audio-based call analysis (speech-to-text + AI processing)
  • Risk scoring with classification (Safe / Suspicious / High Risk)
  • Reason-based insights for better decision-making

🛠️ Built Using Build Agent:

The entire application — including UI, backend logic, ML integration, and data handling — was developed using natural language prompts with ServiceNow Build Agent, along with AI-assisted tools.

💡 Business Value:

• Helps users quickly identify suspicious communications
  • Reduces risk from phishing, fraud calls, and unsafe links
  • Provides clear insights with risk scoring and explanations
  • Supports proactive digital safety and awareness

🧠 What Makes This Project Unique:

• Real-world UX with manual copy-paste inputs
  • Multi-layer detection (Rule-based + Machine Learning)
  • Supports messages, links, phone numbers, and call recordings
  • Built as a complete solution on ServiceNow

💭 Key Learning:

This project reinforced that ServiceNow is not just an ITSM tool —
it’s a powerful platform for building intelligent, AI-driven applications.

Looking forward to your feedback! 🚀

#ServiceNow #BuildMoreWithBuildAgent #AI #CyberSecurity #MachineLearning #FullStack #AgenticAI #NowSDK #DigitalTransformation
My Linkedin post URL : https://www.linkedin.com/posts/ummadi-raviteja-a4412a2b8_buildmorewithbuildagent-servicenow-ai-ugcPo...

[pavani_paluri]

✈️ Completed the #BuildMoreWithBuildAgent Challenge!

Hello everyone,

I’m thrilled to share that I’ve successfully completed the #BuildMoreWithBuildAgent Challenge! It has been an incredible experience seeing how quickly a vision can turn into a working application.

🌟 Introducing: JourneyDesk

I used the ServiceNow IDE and Build Agent to create JourneyDesk, an end-to-end travel management system. I was truly blown away by how natural the process felt. With just a few conversational prompts, I built a system that:

• Automates Intake: Captures travel details via a sleek, mandatory-field form.

• Smart Routing: Automatically sends requests to managers and escalates high-cost trips (>$2,000) to Finance.

• Closes the Loop: Handles post-travel expense uploads and automated reimbursement triggers.

📊 Tailored Experiences: More Than Just a Form

One of the highlights of using Build Agent was how easily I could spin up Persona-Based Dashboards. JourneyDesk isn't one-size-fits-all; it gives everyone the specific data they need to act quickly:

• 👤 The Employee Dashboard: Designed to eliminate "request anxiety." Employees have a central hub to track their trip status, see a checklist of "Action Items" (like missing receipts), and monitor their reimbursement status.

• 👥 The Manager Dashboard: Built for high-velocity decision-making. Managers get a consolidated view of pending approvals and a Budget Watchlist that compares team spend against their yearly limit. It even flags which requests were auto-escalated to Finance!

Build Agent is a total game-changer. I was amazed that I could simply say, "Create a dashboard for managers showing budget utilization," and the system understood exactly which data points to pull.

What used to take hours of manual table configuration and workflow mapping now takes minutes of clear description. It allows us to focus on the strategy and value of the app rather than the boilerplate setup. It’s fast, intuitive, and opens up so many possibilities for process designers and developers alike.

LinkedInPost: https://www.linkedin.com/posts/pavani-paluri-634798274_buildmorewithbuildagent-buildagent-servicenow...

#ServiceNow #BuildMoreWithBuildAgent #NowAssist #LowCode #AppEngine #JourneyDesk #PromptEngineering

[NnaemekaA868962]

As part of the #BuildMoreWithBuildAgent challenge, I used ServiceNow’s Build Agent to create a scoped application: Destination Adventure Application.

Below is my prompt:

Acting as a trip advisor,

create a destination adventure application to help me decide on great vacation spots based on my travel destination.

Lets have a form with user details, travel destination, duration of stay, and budget amount.
Offer options based on these criteria, budget and stay.

Application should have form, list, and catalog item for requesting, and portal for user interaction.

🎉 Congratulations! Your Destination Adventure application has been successfully deployed!

✅ What You've Got:
🌟 Modern Travel Planning Portal
Main UI: Access at https://dev201551.service-now.com/x_555058_destinati_portal.do
React-based interface with tabbed navigation
Responsive design that works on desktop and mobile
🗂️ Core Features:
Explore Destinations - Browse 6 curated destinations with detailed information
Plan Trip - Submit trip requests with preferences, budget, and requirements
My Requests - Track your trip planning requests
Recommendations - View personalized destination recommendations
📊 Data Management:
Trip Request Table: Stores user preferences and requirements
Destination Table: Contains detailed destination information
Recommendation Table: Links requests to suggested destinations
🎯 Sample Data Included:
Paris, France
Tokyo, Japan
Bali, Indonesia
Costa Rica
Iceland
Marrakech, Morocco
🚀 How to Use:
Visit the portal at the provided link
Explore destinations to see available options with pricing by travel style
Submit a trip request with your preferences and budget
View your requests to track progress
Check recommendations for personalized suggestions
🔧 Admin Features:
Direct table access for managing destinations and recommendations
ServiceNow integration with user authentication
API-enabled tables for future integrations
Your comprehensive destination adventure application is now live and ready to help users plan their perfect vacations! The modern React interface provides an intuitive experience while the robust ServiceNow backend ensures reliable data management.

#BuildMoreWithBuildAgent

https://www.linkedin.com/posts/nnaemeka-anyanwu-mba-pmp-acp_buildmorewithbuildagent-buildmorewithbui...