Now Assist for Code: A Deep Dive w/ Patrick Wilson & Jay Couture - Creator Toolbox

[Kristy Merriam]

 

✨ Supercharge Your ServiceNow Development with Now Assist for Code

In the fast-paced world of software development, efficiency is key. Enter Now Assist for Code, ServiceNow’s generative AI tool that helps developers tackle coding tasks faster, smarter, and with better adherence to platform-specific best practices.

In a recent episode of Creator Toolbox, Patrick Wilson, Software Engineering Director, and Jay Couture, Senior Product Manager, shared a comprehensive overview and demonstration of the tool, highlighting how it fits into the modern developer's workflow.

What is Now Assist for Code?

Now Assist for Code is part of ServiceNow’s AI-powered capabilities under the Creator Pro Plus suite. The tool integrates directly into the ServiceNow script editor, providing real-time code generation based on natural language prompts. Whether you're working on business rules, client scripts, or custom APIs, Now Assist for Code helps reduce repetitive coding and allows developers to focus on more critical problem-solving tasks.

Why Developers Love It:

1. Platform-Specific Suggestions: The tool is trained on ServiceNow’s scripting nuances, ensuring that the code it suggests adheres to best practices and APIs specific to the platform.
2. Faster Development: The AI model provides recommendations directly within the script editor, eliminating the need for external tools or extensive documentation lookups.
3. Context Awareness: The tool recognizes where you are in your script and tailors its suggestions accordingly. Whether you’re stuck on regex or querying data, Now Assist for Code offers relevant solutions.
4. Supports Newcomers and Experts: Developers new to ServiceNow can quickly get up to speed, while seasoned pros benefit from time-saving suggestions and access to lesser-known APIs.

 

Key Demos: Real-World Use Cases

Patrick and Jay highlighted various use cases during their live demo. Here are a few notable examples:

• Comment Generation: Automate the process of writing descriptive comments for better readability and maintainability.
• Code Efficiency Improvements: From repetitive loops to GlideRecord queries, the tool helps optimize code to ensure better performance.
• Variable Renaming: Simplify code reviews by generating more meaningful variable names in just a few clicks.
• Glide Aggregate Suggestions: In a scenario where a query needed optimization, the tool intelligently replaced a standard GlideRecord query with a more secure and efficient GlideAggregate API call.

 

Looking Ahead: Expanding the Tool’s Capabilities

Patrick and Jay also touched on the exciting future of Now Assist for Code. The roadmap includes deeper integration with custom scripts and instance-specific contexts, making the tool even more intelligent and capable over time.

As this tool evolves, ServiceNow developers can expect even more powerful features that enable smoother development workflows.

 

Getting Started with Now Assist for Code

The tool is available as part of Creator Pro Plus and will soon be expanding with additional features like code editing and customization options. If you’re already using the ServiceNow platform, it's time to give it a try and experience firsthand how AI can elevate your coding game.

Want to see it in action? Watch the full Creator Toolbox episode now, and don’t forget to subscribe for more tips and tools designed to enhance your development journey on ServiceNow.