Sanjay Bagri1
Tera Guru
Tera Guru

Hello Folks,

 

Who are going/planning to give the Mainline Certification Exam in November or after November 2025,So please go through below article first than plan according to this.

 

  • What is Pearson VUE?
    Pearson VUE is a global testing provider that will
    become ServiceNow University official platform for
    scheduling and delivering certification exams starting November 18.
  • Is it the same as Webassessor?
    It is not the same as Webassessor (Kryterion), which is our current system.
    After the transition, all exams will be managed through Pearson VUE, providing
    an enhanced and streamlined experience.
  • Will the exam format or questions change with the Pearson VUE transition?
    No, changes will be made to the exam content or questions. Beginning November 18,
    the exams will remain the same, only the layout and delivery interface will be
    updated as part of the Pearson VUE transition.
  • Will I need to create an account in Pearson VUE?
    No, you do not need to create a separate Pearson VUE account. Starting November 18,
    you will access exams directly through your ServiceNow University (SNU) account.
    The system is set up with secure Single Sign-On (SSO), so Pearson VUE will connect
    automatically and seamlessly with SNU.
  • Will I still receive my company entitlements and discounts once we transition to Pearson VUE?
    Yes, your company entitlements and discounts will remain the same after the transition to Pearson VUE.
    There’s no change to your eligibility or benefits.
  • Will my existing credentials in Webassessor be moved to the new system?
    Yes. All your certification records, from Webassessor will be automatically transferred to the new Pearson
    VUE platform. You don’t need to take any action-your credentials will remain valid and visible in your profile once the transition is complete.
  • What happens if I don’t reschedule and my exam is canceled?
    Once the transition to Pearson VUE is complete, you’ll be able to simply register and schedule your exam.
  • What happens if I don’t claim or use a voucher before November 17, 2025?
    After November 17, 2025, vouchers will no longer be issued for Instructor- Led-Training classes or sold after
    completing on-demand courses. All exams will be registered and scheduled directly through the ServiceNow University portal.

For more query you can directly go through below link and get more details about this transitions. 

https://learning.servicenow.com/lxp/en/credentials/transitioning-from-webassessor-to-pearson-vue-faq...

 

SanjayBagri1_0-1761505656315.png

 

Please mark helpful and bookmark my article if it helps your query.

 

Thanks

Sanjay Bagri

Rising Star 2025 

www.linkedin.com/in/sanjay-bagri-350894199