"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it.
That's where AI Learning Days 2026 comes in.
This free, one-day virtual event from ServiceNow University is built around a simple idea: give practitioners, developers, admins, architects, analysts, you name it, real skills they can use.
What You'll Walk Away With
Expect:
- Hands-on AI skills using tools like SimStudio and the AI Learning Guide.
- Real transformation stories from customers and practitioners who can relate to you, sharing what worked, what didn't, and what they'd do differently.
- Technical deep dives on architecture, integration patterns, AI agent builds, and platform configuration: this is your track if you live in the weeds with dev, admin, or architect work.
- A responsible AI crash course covering governance, bias mitigation, transparency, and compliance, because building fast and building responsibly aren't mutually exclusive.
- A first look at what's new at ServiceNow University.
- A clearer path forward into learning paths, certifications, and hands-on labs.
And honestly? A little Community connection never hurts either.
You'll be learning alongside practitioners from across the global ServiceNow ecosystem. That’s a great opportunity to make connections that can help you advance your career.
Who's Talking
This year's lineup brings some outside perspective into the mix:
- Joanna Stern (Emmy Award-Winning Journalist) on where consumer tech and AI are colliding.
- Dr. Ayesha Khanna (Addo AI) on AI strategy at scale.
- Joseph M. Bradley (JMB X) on what AI means for where your career is headed.
Plus, a featured session from Frances Frei (Harvard Business School) on trust and leadership in an AI-driven world: the human side of a topic that can feel very robot-centric.
When to Show Up
We're running this across three regional time blocks so more of you can make it live:
- Americas: Tuesday, August 4: 9am–4pm PDT
- Asia Pacific: Thursday, August 6: 9am–4pm AEST
- EMEA: Tuesday, August 11: 9am–4pm CEST
New to building with AI on the platform? You'll leave with a foundation and the confidence to keep going. Already shipping AI agents? You'll walk away with sharper technical chops and some governance considerations you might not have thought about yet.
Register for free →
Which session are you most excited about? Drop it in the comments.
