laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
603 Comments
Chaitanya ILCR
Giga Patron

I’m excited to share that I participated in the #BuildWithBuildAgent challenge and built an application called “My Reading Tracker”  entirely using natural language prompts.

Here’s what makes this app special:

  • The Build Agent generated the data model, business logic, and a React-based Kanban UI automatically.
  • The app helps users organize books through three stages: Wishlist → Reading → Completed with simple clicks.
  • This experience showed me how quickly ideas can turn into functional apps using AI + Low-Code on ServiceNow.

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Application Overview

Your My Reading Tracker is a comprehensive ServiceNow application that helps users manage their personal book reading progress using a modern, interactive interface combined with ServiceNow's powerful backend capabilities.

Core Functionality

📚 Book Management

  • Book Records: Stores books with title, author, genre, reading status, rating, and completion date
  • Genres: Supports Fiction, Non-Fiction, Sci-Fi, Tech, and Biography
  • Ratings: 1-5 star rating system for completed books
  • Status Tracking: Three reading statuses - Wishlist, Reading, and Completed

🎯 Kanban Interface

  • Visual Organization: Modern drag-and-drop Kanban board with three columns (Wishlist, Reading, Completed)
  • Interactive UI: React-based frontend with real-time updates
  • Search & Filter: Filter books by title, author, or genre
  • Statistics Dashboard: Shows total books and counts per status

🤖 Smart Automation

  • Auto-Completion Dates: Business rule automatically sets completion date when books are marked as "Completed"
  • Date Management: Clears completion date if status changes away from "Completed"
  • User Notifications: Provides feedback messages for automated actions

🔐 Security & Access Control

  • Role-Based Security: Custom role (x_875316_my_readin.user) for application access
  • Comprehensive ACLs: Granular permissions for create, read, update, and delete operations
  • Public Table Access: Configured for web service integration

🎨 User Experience

  • Dual Interface: Both modern React UI and traditional ServiceNow forms/lists
  • Application Menu: Organized navigation with Kanban board, traditional list views, and creation forms
  • Responsive Design: Professional styling with loading states and error handling

Technical Architecture

  • Frontend: React components with modern JavaScript (JSX)
  • Backend: ServiceNow Fluent DSL for metadata definition
  • Integration: UI Page connecting React app to ServiceNow platform
  • Data Layer: Custom table with comprehensive field definitions
  • Automation: Server-side business rules with JavaScript modules

This application effectively bridges modern web development practices with ServiceNow's enterprise platform capabilities, providing users with an intuitive and powerful tool for tracking their reading journey.

 

LinkedIn Post: My Reading Tracker LinkedIn Post 

Daniel Madsen
Mega Sage

I had a great time building Incident Debrief Assistant with the new ServiceNow Build Agent! It is an Incident debriefer, where a user can get an overview of an incident, with any relevant information. I particularly interested in testing how well the build agent could write code that is fetching data in the platform for display an processing. I was happy to see that it handled the task really well, and was able to get all the data I asked for, even aggregated data, and data from multiple tables. I even tried to hook the application up to GitHub, clone it into VS Code, and continue working on the code with another agent, before synchronizing it back to the ServiceNow instance via GIT. Since the code is now using Fluent ( TypeScript ), it is now possible to take full advantage of GIT, which makes the whole versioning experience much better and more developer friendly and flexible.

The experience of building with the build agent taught me just how far we've come, and now that I know what it is capable of, I can see how it can be used in day to day work as a massive time saver. If your inputs to build agent are clear, well defined tasks, you will get quite impressive results with this tool.

The development experience has really been getting a boost over the last few releases, with everything from Fluent, the ServiceNow IDE, the improved Git setup and now the Build Agent that is leveraging all of this to deliver a full, modern, vibe coding experience on the platform. I'm excited to see what is next for the platform, and to use these new capabilities to build solutions.

 

Check out the video demonstration of the app on LinkedIn here:

 

https://www.linkedin.com/feed/update/urn:li:activity:7395602034206593025/

Mohammed8
Tera Sage

Hi Everyone,

 

After my first Hacktoberfest contribution, I'm excited to take part in #BuildWithBuildAgent challenge. 

Here is: LinkedIn Post 

 

Vision Behind Building Water Management Hub

The idea behind this application was simple, I wanted a unified application where a user could log in, capture water parameters instantly, run a real-time potability check, and see everything in one view water quality records, device health, IoT devices, and reported issues. That vision evolved into workspace built for clarity and fast water insights, strengthened by knowledge articles to guide users at every step.

 

Art Of Utilizing Prompts

Before writing a single prompt, I had already visualized the entire data model the tables, fields, and relationships. I didn’t want to waste prompts exploring with the 10-prompt limit in the PDI, planning became essential. I mapped the build to fit within eight prompts and kept the remaining two for debugging or rollback. The prompts felt like working with a limited currency, so every prompt had to count.

 

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What Build Agent Created

Once the build began, the application took shape exactly as imagined. The core tables like Water Locations, Water Sources, Water Quality Records, IoT Devices, and IoT Device Issues were generated with precise structure and clean relationships. The next prompt transformed these tables into a functional homepage hub: a personalized hero header, dashboards  filtered to the logged-in user, recent activity panels, action cards, and an incident escalation feature tied directly to IoT issues. Everything connected smoothly tables → logic → homepage → insights.

 

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The Water Management Hub came together through deliberate prompts, exactly as envisioned. With just 10 prompts, nearly 85% of the application I envisioned was complete.

 

Tables Created:

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          Homepage                                                                                Knowledge Hub                                                          Dashboard Insights        

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Key Takeaways:

Like any great build, there were some limitations I noticed, the Build Agent created all fields for table flawlessly but couldn’t assemble the form layout properly, which required manual touches. To stay safe during build and experimentation, keep each iteration push to GitHub so one could revert instantly if something went wrong. 

 

Thanks to @laurentapia and ServiceNow team for introducing this challenge and community members to actively taking part in this challenge

 

Thanks and Regards,

Mohammed Zakir

mounika_bylpli
Tera Explorer

Wrapped up my demo for the BuilWithBuildAgent challenge! 🚀
Using natural language prompts, I built an ACL Dashboard that provides deep insights into system-level access controls without writing a single line of code.
Here’s what it does:
Scoped dashboard to analyze ACL permissions across tables and fields
User access visibility quickly sees how many users have read/write/create/delete access
Actionable insights track and revoke unnecessary access with ease
Smart search by table or field name

 

Explore more on LinkedIn - https://www.linkedin.com/posts/mounika-boyalapalli_buildwithbuildagent-buildwithbuildagent-activity-...

 

Srinidhik
Tera Contributor

🚀 Managing Duplicate CIs & Hardware Assets Just Got Easier through AgentAI!

 

Many organizations struggle with duplicate Configuration Items and hardware assets in their CMDB. It affects data accuracy, reporting, audits, and overall IT operations.
But now… we finally have a game-changing solution.

 

With ServiceNow’s Agent AI, identifying, analyzing, and resolving duplicate CIs takes minutes instead of days. 🔍
All you need is the right prompt and the agent instantly delivers insights, cleanup recommendations, and a clear plan of action.

Honestly… ServiceNow, you’re amazing.
We now have powerful, real-time solutions that turn one of the biggest CMDB headaches into an automated, intelligent process.

This is just the beginning — we’re unlocking more resolutions, more automation, and more accuracy than ever before.

 

https://www.linkedin.com/posts/i-am-srinidhik_buildwithbuildagent-lowcode-servicenow-activity-739502... 

Madala Chaitany
Giga Guru

#Buildwith Challenge - 4th Time in a Row!

🚀 Super excited to share that I’m participating in the #BuildwithBuildAgent Challenge for the 4th time in a row! 🎉

Every challenge continues to amaze me with how quickly and intelligently ServiceNow Build Agent transforms ideas into fully functional applications. 💡⚙️

🛡️ This Time: A Comprehensive IT Asset Security Dashboard 🔐
In this challenge, I’m focusing on building a centralized Asset, Software & Endpoint Security Dashboard—designed to strengthen enterprise data protection and compliance.

The solution empowers organizations to:
💻 Track and manage IT assets efficiently:
Hardware inventory (Laptops, Desktops, Servers, Mobile Devices)
Software license management & compliance
Ownership, location & lifecycle governance

🧩 Automate Software & Application Controls:
Identify unauthorized software installations
Block risky or unlicensed applications automatically
Enable software usage analytics for optimization

🔒 Fortify System Privacy & Endpoint Security:
Restrict USB drives, external HDDs, SD cards (Read-only / Block / Encrypted access)
Prevent data leakage through screen capture, Bluetooth & printing
Website restrictions for productivity & secure browsing
Real-time violation alerts and audit reporting

Let’s continue to build smarter, secure, and scalable solutions together!

 

LinkedIn Post - https://www.linkedin.com/posts/chaitanya-madala-1220a2141_buildwith-buildwithbuildagent-buildwithbui...

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monica_detani
Mega Sage

Hi Team,

I’m excited to join the #BuildWithBuildAgent challenge! Using the ServiceNow Build Agent tool I built a scoped application called “Team Leave Manager”, aimed at helping Developers, Testers, Managers and the Delivery Head track Planned, Sick and Emergency leaves with workflow, approvals, notifications — and a visual monthly calendar view that shows who’s out each day.

My prompt (for reference) was:

Create a scoped application called ServiceNow Team Leave Manager that allows Developers, Testers, Managers, and the Delivery Head to request, approve, and track Sick, Emergency, and Planned leaves.

Build a dashboard that shows leave statistics, recent requests, and a Request Leave button so users can submit leave directly from the same page.

Add a monthly calendar view that properly displays all dates and clearly shows which users are on leave each day using color-coded labels. Fix the issue where dates are missing — every day box should show its date number.

Users should be able to click a date to see who is on leave and also see a “Who’s on leave today” summary.

Include approval workflows, automatic approver assignment (Developer/Tester → Manager, Manager → Delivery Head), and notifications for submission, approval, and rejection.

Make the whole experience clean, modern, and easy to use.”

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You can check out my post here: MD (@monica_1903_) / X

Thanks, and looking forward to seeing what others build! #BuildWithBuildAgent

Trupti94
Kilo Sage

I created a Healthcare Symptom Triage Portal using ServiceNow’s AI and low-code capabilities, designed to streamline patient intake and triage in a healthcare environment.

 

Key Features

  • 📌 Patient Information Capture: Guided form to collect demographics, symptoms, and urgency level.

  • 📌 AI Symptom Analysis: ServiceNow AI evaluates symptoms and provides educational guidance.

  • 📌 Intelligent Case Routing: AI algorithm automatically assigns cases to the most suitable specialist based on symptoms, severity, and predefined rules.

  • 📌 Real-Time Dashboards: Visual reports showing patient submissions, triage outcomes, specialist workload, and performance metrics.

Prompt:
"Create a Healthcare Symptom Triage Portal in ServiceNow that collects patient demographic details and symptom descriptions through a guided intake form. Use ServiceNow AI to analyze the entered symptoms, classify the case severity, and recommend the appropriate specialist. Automatically route the case to the correct department using Flow Designer and decision logic. Include a real-time dashboard that displays key metrics such as number of cases submitted, symptom trends, routing performance, specialist workload, and triage turnaround time. Ensure the portal UI is clean, user-friendly, and scalable for future healthcare use cases."

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LinkedIN post link- https://www.linkedin.com/posts/trupti-a-824349126_buildwithbuidagent-servicenow-buildwithbuildagent-...

 

 

#Servicenow BuildwithBuidAgent

Its_Azar
Kilo Sage

Hi there @laurentapia 

 

I created a full ServiceNow Experts Mentor Map — a global, interactive directory that shows MVPs on a world map with filters, cards, spotlight profiles, heatmaps, animations, and a beautiful UI. The coolest part? Most of it was built using just a few natural-language prompts with Build Agent (powered by Claude 4 Sonnet) and polished inside the new ServiceNow IDE. This challenge was a great reminder of how far the platform has evolved… and how creative we can get when AI and development come together

 

https://www.linkedin.com/posts/mohamed-azarudeen-428659205_buildwithbuildagent-activity-739614373304...

fasiham13180808
Tera Contributor

🚀 Completed the #BuildWithBuildAgent Challenge

Hello everyone,
I’m excited to share that I’ve successfully completed the #BuildWithBuildAgent Challenge — and the experience was honestly amazing!


App Name: Employee Engagement Hub

A simple and smart app designed to boost workplace happiness through transparency, appreciation, and data-driven insights.


Application Summary

The Employee Engagement Hub allows employees to submit their workplace wishes (events, benefits, improvements they want) and log daily micro-wins to celebrate small achievements.
HR teams get a powerful dashboard showing happiness trends, approvals, top performers, and overall engagement metrics — all in one place.

Built using modern UI components and automated flows, the app transforms scattered feedback into a structured, meaningful engagement system.


🔍 Key Features

  • Wish Submission: Employees share event ideas, facility requests, team activities, etc.

  • Micro-Wins Logging: Track daily accomplishments to promote positivity.

  • Happiness Scoring Engine: Automatic score calculation based on approvals & activity.

  • HR Dashboard:

    • Wishes by status & category

    • Happiness rate

    • Top 5 performers

    • Monthly engagement trends

  • Role-Based Access: Separate views for employees and HR.

  • Modern Workspace UI: Fully responsive and clean layout.


💡 Business Impact

  • Higher Engagement: Employees feel heard and appreciated.

  • Data-Driven HR Decisions: Analytics help prioritize events and well-being activities.

  • Improved Culture: Encourages positivity through recognition and micro-wins.

  • Faster Feedback Cycles: No more scattered suggestions — everything is centralized.


LinkedIn : https://www.linkedin.com/feed/update/urn:li:activity:7396157807122722818/