laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
603 Comments
LoganTheWarrior
Giga Explorer

Hello all,

I'm super excited to share that I’ve successfully completed the #BuildWithBuildAgent Challenge.

I am genuinely amazed by the power of ServiceNow’s Build with Build Agent. Watching an entire application come to life from just a simple natural-language prompt feels nothing short of magical. The Build Agent truly transforms the way we think about app development—what used to take days or weeks now gets built in just minutes.

I built a custom application called “Travel Agency Management System” — a unified platform designed to streamline end-to-end travel management for customers, travel agents, and finance teams.

The goal of this application is to help travel agencies manage travel packages, customer bookings, payments, agent assignment, and trip tracking in an automated and seamless way. The system allows customers to explore travel packages, agents to manage bookings efficiently, and finance teams to track payments with ease. It also automates approvals, notifications, and real-time updates, ensuring a smooth travel experience from inquiry to completion.

This challenge truly highlighted how powerful, intuitive, and game changing the Build Agent is within the ServiceNow IDE.

Commands for Building a Travel Agency System

  1. Create the Application

“Create a new application named Travel Agency Management System to manage customer travel bookings, packages, payments, and agent workflows.”

🗂 Data Model Creation Commands

  1. Create Core Tables

“Create a table called Travel Packages with fields: package name, destination, duration, price, itinerary, inclusions, exclusions, seasonal offer, and status.”

“Create a table called Customers with fields: full name, mobile number, email, address, ID proof, travel history, and customer type.”

“Create a table called Bookings with fields: booking ID, customer, selected package, travel date, no. of persons, total cost, booking status, payment status, and agent assigned.”

“Create a table called Payments with fields: booking, paid amount, balance amount, payment mode, transaction reference, and payment date.”

“Create a table called Travel Agents with fields: agent name, employee ID, contact number, branch, specialization, and active status.”

🔄 Automation & Workflow Commands

  1. Automate Bookings

“Create a flow that triggers when a new booking is created. It should:
– Assign a travel agent based on availability
– Send confirmation to the customer
– Update booking status as ‘In Progress’.”

  1. Automate Payment Updates

“When a payment record is created, automatically update the booking’s payment status. If fully paid, mark booking as ‘Confirmed’.”

  1. Escalation Workflow

“Create a flow that alerts the business manager if a booking is pending approval for more than 24 hours.”

🖥 UI & UX Commands

  1. Create User-Friendly Interfaces

“Generate a Workspace for Travel Agents to manage bookings, payments, and customer communication in one view.”

“Create a customer portal page where users can browse travel packages, submit booking requests, and download itineraries.”

📊 Dashboard & Reporting Commands

  1. Create Dashboards

“Create a dashboard showing:
– total bookings
– confirmed bookings
– pending payments
– top destinations
– monthly revenue chart
– active travel agents workload.”

🔐 Access Control Commands

  1. Set Role Permissions

“Create roles: Travel Admin, Travel Agent, and Finance Team.
Grant Travel Agents booking access, Finance team payment access, and full access to Travel Admin.”

🤝 Integration Commands

  1. Integrate Email & Notifications

“Enable email notifications for booking confirmation, payment confirmation, and travel reminders.”

🧪 Testing Commands

  1. Create Test Data

“Generate sample data for 20 customers, 10 travel packages, and 15 bookings to validate workflows.”

 

I enjoyed working on this. Thanks for sharing this opportunity.

 

Overall, the challenge highlighted the real potential of AI-assisted development on the Now Platform, and I’m excited to continue exploring more use cases.

 

LinkedIn Post: https://www.linkedin.com/feed/update/urn:li:activity:7396242368599052289

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AmM01
Tera Contributor

I'm excited to participate in ServiceNow hashtag#BuildWithBuildAgent Challenge!

I just built a complete Book Store Management Application, including the entire customer-facing UI, using the ServiceNow Build Agent, all through simple natural language prompts.

The Build Agent handled everything including backend tables, flows, automations, roles, and even the full storefront experience with a shopping cart, checkout, and order tracking.

ServiceNow hashtag#BuildWithBuildAgent

https://www.linkedin.com/posts/alamirmohamed_buildwithbuildagent-buildwithbuildagent-activity-739624...

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Saurabh Gupta
Kilo Patron

Hi Everyone,

🌟 Introducing Team Kudos: Revolutionizing Employee Recognition on ServiceNow! 🌟

I'm excited to share how I used ServiceNow's AI capabilities to build a comprehensive employee recognition application entirely through natural language prompts!
LinkedIn Post: https://www.linkedin.com/posts/saurabhguptacs_servicenow-nocode-aidevelopment-activity-7396251359567...
Meet Team Kudos - designed to foster appreciation and boost morale across organizations.

🎯 What I Built:
A full-featured recognition platform where employees can:

• Send kudos with predefined categories and point values
• Use smart templates for quick recognition
• Track approvals (auto-approved under 2000 points, admin review for higher values)
• View real-time leaderboards and personal achievement dashboards

🚀 Key Features Delivered:

 Streamlined Submission - Intuitive forms with dynamic category details
 Smart Approval Workflow - Automated vs. manual routing based on point values
 Public Recognition Feed - Scrollable timeline of recent kudos
 Leaderboard & Analytics - Track top contributors and personal achievements
 Admin Controls - Manage categories, budgets, and high-value approvals
 Automated Badge System - Scheduled jobs award milestones automatically

💡 The Build Process:
Using detailed functional requirements as prompts, I guided the AI to create:

• Complete data model with 5 interconnected tables
• Role-based security and access controls
• Business logic for approvals and validations
• Interactive UI components and dashboards
• Automated background processes

🔧 Technical Excellence:

• Full table-driven configuration with active/inactive controls
• Real-time validation and dynamic form behavior
• Scheduled jobs for badge calculations
• Future-ready architecture for gamification features

The AI perfectly translated business requirements into a production-ready application, handling complex relationships between users, categories, approvals, and achievements seamlessly.
This demonstrates how natural language programming is transforming ServiceNow development - from concept to fully functional application through conversational AI!

ServiceNow ServiceNow Community

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Saurabh Gupta
Kilo Patron

Hi Everyone

LinkedIn Post: https://www.linkedin.com/posts/saurabhguptacs_servicenow-nocode-aidevelopment-activity-7396251359567...

🌟 Introducing Team Kudos: Revolutionizing Employee Recognition on ServiceNow! 🌟

I'm excited to share how I used ServiceNow's AI capabilities to build a comprehensive employee recognition application entirely through natural language prompts!

Meet Team Kudos - designed to foster appreciation and boost morale across organizations.

🎯 What I Built:
A full-featured recognition platform where employees can:

• Send kudos with predefined categories and point values
• Use smart templates for quick recognition
• Track approvals (auto-approved under 2000 points, admin review for higher values)
• View real-time leaderboards and personal achievement dashboards

🚀 Key Features Delivered:

 Streamlined Submission - Intuitive forms with dynamic category details
 Smart Approval Workflow - Automated vs. manual routing based on point values
 Public Recognition Feed - Scrollable timeline of recent kudos
 Leaderboard & Analytics - Track top contributors and personal achievements
 Admin Controls - Manage categories, budgets, and high-value approvals
 Automated Badge System - Scheduled jobs award milestones automatically

💡 The Build Process:
Using detailed functional requirements as prompts, I guided the AI to create:

• Complete data model with 5 interconnected tables
• Role-based security and access controls
• Business logic for approvals and validations
• Interactive UI components and dashboards
• Automated background processes

🔧 Technical Excellence:

• Full table-driven configuration with active/inactive controls
• Real-time validation and dynamic form behavior
• Scheduled jobs for badge calculations
• Future-ready architecture for gamification features

The AI perfectly translated business requirements into a production-ready application, handling complex relationships between users, categories, approvals, and achievements seamlessly.
This demonstrates how natural language programming is transforming ServiceNow development - from concept to fully functional application through conversational AI!

Initial Prompt: 

Create a Team Kudos employee recognition application in ServiceNow with the following functional requirements: Core Recognition System: Build a kudo submission form with fields for: recipient (user reference), category (with dynamic display of category details), points (validated against category limits), and message (with template auto-population) Implement approval workflow: kudos over 2000 points require admin approval, under 2000 points auto-approve Configure category management with active/inactive status control Visibility & Reporting: Create a public feed showing approved kudos from last 30 days (configurable filter) Build a leaderboard showing top contributors based on points received (last 30 days, active users only) Develop personal dashboards for users to view sent/received kudos with approval status and earned badges.

Subsequent Prompt:
Point limit validation is not working. I need the theme of entire app is gamified.

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kchapman87
Tera Contributor

 

I wanted to try out something new and stretch myself with something I have never done before. Enter ServiceNow’s #BuildWithBuildAgent challenge! I built an application within my PDI utilizing Build Agent called Application Inventory Tracker. I went with this as I know this would be something Application Owners or Leaders would love to view.

I used the following prompt to get things started:

 

Build an application called Application Inventory Tracker to manage inventory of application service instances across multiple locations.

The application must be able to filter by location, owner group, operational status, related business service, and business capability.

It should also display incidents, changes, requests, problems, and major incidents against each application service instance.

 

Within a short amount of time, Build Agent generated:

  1. Core Application Infrastructure
  • Created ServiceNow application "Application Inventory Tracker"
  • Built comprehensive table structure with all required filtering fields
  • Configured proper access controls and web service access
  1. Data Management
  •  Main Table: x_1134889_applicat_app_service_instance
  •  Filtering Capabilities: Location, Owner Group, Operational Status, Business Service, Business Capability
  •  Additional Fields: Environment, Criticality, Version, IP Address, Port, URL, Vendor, etc.
  •  Sample Data: 4 realistic application service instances with valid references
  1. User Interface
  •  React-based UI Page with modern, responsive design
  •  Advanced Filtering System with real-time search
  •  Application Cards View with visual status indicators
  •  Detailed Record View with comprehensive information display
  1. Related Records Integration
  •  Related Records Display: Incidents, Changes, Requests, Problems, Major Incidents
  •  Tabbed Interface for easy navigation between record types
  •  Smart Record Matching based on application names and business services
  •  Real-time Data via ServiceNow Table API
  1. Key Features
  •  Multi-location Support with location-based filtering
  •  Owner Group Management with group-based access
  •  Operational Status Tracking with visual indicators
  •  Business Context Integration (services & capabilities)
  •  Related Records Dashboard showing all associated tickets and requests

 

The did encounter two errors when testing the application initially. The first one, I entered what I encountered into the Build Agent, and it quickly fixed the issue. The second error was a ServiceNow generated error. I was able to copy and paste the error into the Build Agent, and again, it resolved it!

 

I then wanted to add some pops of color to the application, so I gave Build Agent one last prompt.

 

Coming from someone who has no coding experience or background, this was easy, rather fun to do, and I was able to build something that adds value!

 

LinkedIn Post

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ShubhamMalwade
Tera Explorer

Hello All,

 

I just wrapped up my demo for the #BuildWithBuildAgent challenge — and the experience genuinely blew me away. I’ve built apps before, but watching the ServiceNow Build Agent turn simple natural-language instructions into a fully functioning application felt like stepping into the future.
I created the Conference Room Reservation Dashboard, an app that allows employees to check room availability, time slots, capacity, and more — all based on selected dates. The most incredible part? The entire application was generated within minutes, using nothing more than plain conversational prompts.
As I refined my idea, I kept experimenting with different prompts, and each time the Build Agent responded instantly with complete, ready-to-use features. What amazed me even more was that it took only 4–5 prompts to add every additional feature I had in mind. It didn’t feel like traditional development at all — more like collaborating with a super-fast teammate who understood exactly what I wanted.
Here’s what the Build Agent delivered:
A complete app for managing conference room reservations
Detailed information for each room — capacity, devices, and room type
Date-based booking with time-slot selection
A unified portal where employees can pick a date and instantly see available rooms and details
Automatically generated data models, forms, menus, roles, and security
No setup. No coding. Just prompts.
💡 Want to see the full workflow or the prompts I used?
📘 I’d be happy to share!
#BuildWithBuildAgent #ServiceNow

 

Link to my LinkedIn Post: Conference Room Reservation

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reddysurendra
Tera Guru

🚨 Crisis Command Center — Built with ServiceNow Build Agent

As part of the #BuildWithBuildAgent challenge, I used ServiceNow’s Build Agent to create a fully functional emergency-response application called Crisis Command Center, entirely through natural language prompts. Here’s a breakdown of how I designed, generated, and deployed the app on my Personal Developer Instance (PDI).


🧩 Step 1: Define the App Concept

My goal was to build a centralized crisis management platform capable of helping organizations respond to emergencies with speed, clarity, and coordination. I wanted the app to support:

  • A real-time crisis dashboard showing critical, high-priority, and active incidents

  • Response team tracking (teams deployed vs available)

  • Active incident board

  • Role-based access for command staff, responders, and observers

  • A modern UI Page that feels like an actual emergency operations center

  • Automated workflows to help teams respond faster and more accurately

The intention was to simulate a real Crisis Command Center used in enterprises for handling outages, natural disasters, security incidents, health emergencies, and facility disruptions.


🛠Step 2: Prompting Build Agent

To generate the app, I used a simple natural-language prompt:

"Create a scoped application called ‘Crisis Command Center’ that includes tables for crisis incidents, response teams, and incident severity.
Build a dashboard-style UI Page that displays real-time incident counts (critical, high priority, active) and response team availability.
Include role-based access, sample data, and an emergency-style dark-themed interface with cards and status indicators."

Build Agent responded with:

  • A scoped app named Crisis Command Center

  • Tables for incidents, response teams, and priorities

  • A fully generated crisis dashboard UI Page

  • Data structures for severity levels

  • Role setup for crisis managers and responders

  • Sample UI elements, logic fields, and placeholders


📊 Step 3: Review & Test the App

Here’s a snapshot of the generated Crisis Dashboard:

📍 Screenshot:
![Crisis Command Center Dashboard](/mnt/data/Screenshot 2025-11-18 at 00.38.02.png)

The dashboard displays:

🔥 Critical Incidents

Immediate action required

⚠️ High Priority

Urgent response needed

🚨 Active Incidents

Currently in progress

🛡️ Available Teams

Teams ready for deployment

Below that, the screen shows:

  • Active Incidents Panel — updated live

  • Response Teams Panel — total, deployed, and available teams

The UI closely resembles an enterprise emergency command interface, with a bold color palette and operational visuals.


🧠 Step 4: Enhancing with Additional Logic

After Build Agent created the base structure, I added enhancements:

✔ Last Updated Timer

A live refresh timestamp on the top right.

✔ Conditional Display

If no active incidents → show “All systems operational”.

✔ Team Status Coloring

Deployed = red
Available = green

✔ Audit-Ready Logging

Automatic journal entries for updates and dispatches.


📌 What the App Enables

With this setup, the Crisis Command Center can:

  • Track all emergency incidents in real time

  • Visualize severity levels instantly

  • Monitor response team readiness

  • Provide a single-dashboard operational picture

  • Give leadership situational awareness at a glance

  • Serve as the foundation for a full business continuity system

This is a production-ready base framework for real crisis operations.


🧭 Next Enhancements (Planned)

  • Communication logs for incident updates

  • Integration with facility equipment tracking

  • Triggered notifications for critical events

  • Automated ATF tests

  • External system integrations (IoT, weather API, alerting systems)


Conclusion

Building the Crisis Command Center with ServiceNow’s Build Agent proved how quickly complex operational systems can be created using simple natural-language instructions.
The combination of AI + automation + intuitive UI generation made this project seamless, fast, and scalable.


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Martin Ivanov
Giga Sage

I just wrapped up ServiceNow’s #BuildWithBuildAgent challenge — and honestly… wow.

Using the new ServiceNow Build Agent, I built a fully functional app to track my kids’ off-class activities, including:
🎯 Activity schedules
💳 Subscription packages
💰 Total monthly spend

And here’s the wild part:
👉 The entire application was generated with just two prompts.

No manual configuration.
No UI fiddling.
No hours of scripting.
Just clear intent → fully working app.

Seeing Build Agent turn plain language into a complete, usable solution is both surreal and exciting. If this is where the platform is heading, the future of development is not just bright — it’s blindingly bright.

Huge kudos to ServiceNow for pushing boundaries and making creators of all skill levels more powerful than ever.

#BuildWithBuildAgent #ServiceNow #AppEngine #NowPlatform #CreatorCon #GenAI #BuildAgent

Link to Social media post:https://www.linkedin.com/posts/martin-ivanov-01_buildwithbuildagent-buildwithbuildagent-servicenow-s...

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reddysurendra
Tera Guru

🚨Crisis Command Center — Built with ServiceNow Build Agent

As part of the #BuildWithBuildAgent challenge, I used ServiceNow’s Build Agent to create a fully functional emergency-response application called Crisis Command Center, entirely through natural language prompts. Here’s a breakdown of how I designed, generated, and deployed the app on my Personal Developer Instance (PDI).


🧩 Step 1: Define the App Concept

My goal was to build a centralized crisis management platform capable of helping organizations respond to emergencies with speed, clarity, and coordination. I wanted the app to support:

  • A real-time crisis dashboard showing critical, high-priority, and active incidents

  • Response team tracking (teams deployed vs available)

  • Active incident board

  • Role-based access for command staff, responders, and observers

  • A modern UI Page that feels like an actual emergency operations center

  • Automated workflows to help teams respond faster and more accurately

The intention was to simulate a real Crisis Command Center used in enterprises for handling outages, natural disasters, security incidents, health emergencies, and facility disruptions.


🛠Step 2: Prompting Build Agent

To generate the app, I used a simple natural-language prompt:

"Create a scoped application called ‘Crisis Command Center’ that includes tables for crisis incidents, response teams, and incident severity.
Build a dashboard-style UI Page that displays real-time incident counts (critical, high priority, active) and response team availability.
Include role-based access, sample data, and an emergency-style dark-themed interface with cards and status indicators."

Build Agent responded with:

  • A scoped app named Crisis Command Center

  • Tables for incidents, response teams, and priorities

  • A fully generated crisis dashboard UI Page

  • Data structures for severity levels

  • Role setup for crisis managers and responders

  • Sample UI elements, logic fields, and placeholders


📊Step 3: Review & Test the App

Here’s a snapshot of the generated Crisis Dashboard:

📍Screenshot:
![Crisis Command Center Dashboard](/mnt/data/Screenshot 2025-11-18 at 00.38.02.png)

The dashboard displays:

🔥Critical Incidents

Immediate action required

⚠️High Priority

Urgent response needed

🚨Active Incidents

Currently in progress

🛡️ Available Teams

Teams ready for deployment

Below that, the screen shows:

  • Active Incidents Panel — updated live

  • Response Teams Panel — total, deployed, and available teams

The UI closely resembles an enterprise emergency command interface, with a bold color palette and operational visuals.


🧠 Step 4: Enhancing with Additional Logic

After Build Agent created the base structure, I added enhancements:

✔ Last Updated Timer

A live refresh timestamp on the top right.

✔ Conditional Display

If no active incidents → show “All systems operational”.

✔ Team Status Coloring

Deployed = red
Available = green

✔ Audit-Ready Logging

Automatic journal entries for updates and dispatches.


📌What the App Enables

With this setup, the Crisis Command Center can:

  • Track all emergency incidents in real time

  • Visualize severity levels instantly

  • Monitor response team readiness

  • Provide a single-dashboard operational picture

  • Give leadership situational awareness at a glance

  • Serve as the foundation for a full business continuity system

This is a production-ready base framework for real crisis operations.


🧭 Next Enhancements (Planned)

  • Communication logs for incident updates

  • Integration with facility equipment tracking

  • Triggered notifications for critical events

  • Automated ATF tests

  • External system integrations (IoT, weather API, alerting systems)


Conclusion

Building the Crisis Command Center with ServiceNow’s Build Agent proved how quickly complex operational systems can be created using simple natural-language instructions.
The combination of AI + automation + intuitive UI generation made this project seamless, fast, and scalable.

Please find the link of LinkedIn Post below

https://www.linkedin.com/posts/reddy-surendra-chinthakunta-136556218_buildwithbuildagent-servicenow-...


Screenshot 2025-11-18 at 00.51.05.pngScreenshot 2025-11-18 at 00.50.23.pngScreenshot 2025-11-18 at 00.38.02.png

adityagaurr
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