laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
603 Comments
BoB234514603077
ServiceNow Employee

🚀 AI Service Platform

The AI Service Platform is a comprehensive AI-as-a-Service solution built on ServiceNow that transforms how organizations deploy, manage, and govern artificial intelligence capabilities across their enterprise.

 

🎯 Core Functionality

This platform provides a centralized marketplace for AI models, enabling business users to browse, request, and deploy enterprise-grade AI services through an intuitive self-service interface. The application features a catalog of 23+ pre-configured AI models spanning Natural Language Processing, Computer Vision, Generative AI, Classification, and Regression use cases.

 

🛠 Key Features

Service Catalog: Users can explore AI models with detailed specifications, pricing, and performance metrics. Each model includes technical requirements, API examples, and deployment options across AWS, Azure, and Google Cloud platforms.

Request Management: Streamlined service request process with automated approval workflows based on budget thresholds and organizational policies. Requests include detailed use case descriptions, compliance requirements, and technical specifications.

Deployment Tracking: Real-time monitoring of AI model deployments with health status, performance metrics, and cost tracking. The system provides visibility into active deployments, resource utilization, and SLA compliance.

Security & Governance: Role-based access controls with four user types (Customer, Manager, Engineer, Admin) ensure proper governance. The platform maintains audit trails and supports compliance with SOC 2, HIPAA, FedRAMP, and other regulatory standards.

Lessons Learned: To start, I used an incredibly long prompt but it was very straight forward and detailed. Build Agent handled it like a champ. On subsequent prompts, I was more broad and open ended which led to mixed results. I definitely will be taking prompt engineering more seriously going forward but loving Build Agent! 

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Me Being Mustaq
Tera Guru

Excited to share my latest project for the #BuildWithBuildAgent ServiceNow Build with AI Contest!

 

Over the past Two Years, I’ve been working on an application and portal that brings to life a Bundled Product Orders use case within the ServiceNow Order Management for Telecom (OMT) module. This has been both a technical challenge and a rewarding opportunity to showcase how AI and automation can transform telecom order management.

 

📌 The Use Case

Imagine a customer ordering a bundle that includes Fiber Broadband + IPTV + OTT Subscription. Traditionally, handling such bundles requires multiple manual steps, coordination across systems, and careful tracking. My solution automates this process:

Parent-Child Mapping: The bundled product order automatically splits into multiple child product orders, each representing a service component.

Recursive Deletion Logic: If the parent order is cancelled, all child orders are safely removed in a controlled manner.

 

Rollback Support: In case of errors or fallout, the system can restore orders to their previous state, ensuring auditability and safety.

 

🛠️ What I Built

A custom application in ServiceNow OMT to handle bundled product orders end-to-end.

A portal interface where customers and agents can track order progress, view relationships, and understand the lifecycle of their bundle.

Scripts and workflows that emphasize clarity, auditability, and minimal logging — ensuring both technical robustness and operational safety.

 

🌍 Impact

This project demonstrates how ServiceNow OMT can handle complex bundled product orders with minimal manual intervention, leading to:

Faster fulfillment times

Safer operations with rollback and audit support

Improved customer experience through transparency and automation

 

🙌 Gratitude

I’m grateful to the ServiceNow community and the Build with AI contest organizers for creating a platform where developers can showcase innovative use cases. This journey has been a chance to combine my passion for scripting, workflow optimization, and process safety with real-world telecom challenges.

 

🔮 Looking Ahead

This is just the beginning. I see huge potential in extending this use case to:

Order Fallout Management with predictive AI

Integration with FSM for technician scheduling

Customer Self-Service Tracking for greater transparency

 

💡 If you’re working on similar challenges in telecom or order management, I’d love to connect, exchange ideas, and collaborate. Let’s continue pushing the boundaries of what’s possible with ServiceNow OMT and AI-driven automation.

 

#ServiceNow #BuildWithAI #OMT #Telecom #Automation #Innovation #AI #ProductOrders #Community #BuildWithBuildAgent #buildwithbuildagent 

 

LinkedIn Post:-https://www.linkedin.com/posts/shaik-mohammed-mustaq-43ab63238_buildwithbuildagent-servicenow-buildwithai-ac...

amolpawar
Tera Guru

Completed BuildWithBuildAgent challenge!

 

I created "Amol's Habits Tracker", a simple app that helps me track the habits I want to build, whether it's reading, workouts, meditation, or anything else I decide to add. The best part is that I can create unlimited habits and view them in all one place.

To keep things motivating, the homepage shows daily inspirational quotes, which adds a positive push every time I open the app. The app also generates weekly and monthly reports, giving a clear picture of how consistent I've been. It's a small feature, but very helpful for self-improvement.

Of course, this is just a first version. There are still many improvements I want to add and bug fixes are due to end of 10 prompts. Seeing an idea turn into a working app within such a short time, I'm genuinely impressed by what the Build Agent can do.
Looking forward to building even more apps with ServiceNow's capabilities.

LinkedIn Post Link: https://www.linkedin.com/posts/amol-pawar-260890194_buildwithbuildagent-servicenow-activity-73971491...

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juariaandal
Tera Contributor
Hi All, I’m excited to share my submission for the #BuildWithBuildAgent Challenge 2025:
 
I tried creating an interactive Productivity Incident Management dashboard - Incident Management Dashboard
Incident Management Dashboard:
Key Components:
  1. Incident Volume Overview
    • Total incidents created today/this week/month.
    • Breakdown by priority (P1, P2, P3).
    • Trend chart (open vs resolved).
  2. Agent Productivity Metrics
    • Incidents assigned per agent.
    • Average resolution time per agent.
    • SLA compliance percentage.
  3. Queue Health
    • Number of incidents in each assignment group.
    • Aging incidents (e.g., >24 hrs, >48 hrs).
    • Backlog trend.
  4. Resolution Efficiency
    • First Contact Resolution Rate.
    • Average time to first response.
    • Reopen rate.
  5. SLA & Breach Analysis
    • Incidents nearing SLA breach.
    • Breached incidents count.
    • SLA compliance trend.
  6. Interactive Filters
    • By assignment group.
    • By priority.
    • By time range.
  7. Quick Actions
    • Button to create new incident.
    • Button to reassign or escalate.
It would help with :
 
1. Improves SLA Compliance
  • Highlights incidents nearing SLA breach so teams can prioritize.
  • Tracks SLA performance trends to identify bottlenecks.
2. Boosts Agent Efficiency
  • Shows workload per agent and assignment group.
  • Helps managers redistribute tasks to avoid overload.
3. Reduces Backlog
  • Displays aging incidents and backlog trends.
  • Enables quick escalation for critical issues.
4. Enhances Decision-Making
  • Provides KPIs like:
    • Average resolution time
    • First Contact Resolution Rate
    • Reopen rate
  • Helps identify training needs or process gaps.
5. Increases Transparency
  • Gives stakeholders a clear view of incident volumes, priorities, and resolution speed.
  • Builds trust with real-time reporting.
6. Drives Continuous Improvement
  • Performance Analytics trends help spot recurring issues.
  • Data-driven insights for process optimization.
 
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NavyasreeB23
Tera Explorer

Hi All,

What a mind-blowing experience this has been!
I recently attended a concert last month, and somewhere in that energy, lights, and music… a thought hit me — Why not bring that entire concert experience into ServiceNow? 🎶

And today, thanks to the Build Agent, that idea turned into a fully working application in literally seconds.
 The UI, the flow, the setup… everything was just too easy and incredibly smooth.

As part of the #BuildWithBuildAgent challenge, I built my application:
🎫 Music Concert Ticketing App — created end-to-end using only NLU prompts!

Here is my linkedin post: https://www.linkedin.com/feed/update/urn:li:activity:7396930530371481600/

sachin_rai
ServiceNow Employee

With new products and features launching every day, it can get tough for SCs and pre-sales teams to stay updated before their next demo. There’s too much happening, too fast — and keeping track of industries, competitors, products, and pricing is becoming a real challenge.

I tried using ServiceNow's Build Agents to tackle this problem and created "Demo Sense" — a small experiment that lets SCs pick the topics they care about and instantly get a clean, updated digest, along with how their product fits into that space.

The idea is simple: less time searching, more time preparing for great demos.

BuildWithBuildAgent ServiceNow AIPlatformForBusinessTransformation DESCO21C

 

Linkedin Post: http://tiny.cc/k7dv001

 

itadnanahme
Tera Contributor

Hurray! My Developer Wellness Assistant is Live!
💻 As part of the #BuildWithBuildAgent challenge, I’ve designed an application to solve a common developer problem:
We dive so deep into coding that we forget our own health. Over time, this can lead to:
👀 Eye strain & headaches
🪑 Back pain & poor posture
🖐 Carpal tunnel syndrome
🧠 Burnout & stress
🛌 Sleep problems
💧 Poor hydration & nutrition

To tackle these challenges, I built a Developer Wellness Assistant that can be integrated into your existing apps. It helps you stay productive while taking care of your health.

🌟 What’s Inside?

🎯 Wellness Dashboard Features:
✔ Break Reminders
✔ Activity Tracking (stretch, walk, eye rest, hydration, breathing)
✔ Personal Settings (custom intervals, work hours)
✔ Progress Analytics & History Tracking

🧘 Break Types Available:
🧍 Stand & Stretch | 🚶 Walk | 👀 Eye Rest | 💧 Water Break | 🫁 Breathing & Mindfulness

📊 Smart Features:
✔ Work-hour awareness
✔ Customizable intervals
✔ Completion tracking
✔ Beautiful galaxy-themed UI

🎨 Navigation:
Switch easily between:
🎫 Incidents – Original incident management system
🌿 Wellness – Your health companion

What’s Next?

  • Visit the Wellness Dashboard
  • Customize your preferences
  • Start taking breaks – your first reminder will appear soon!

💡 Your Developer Wellness Assistant is here to help you maintain healthy work habits while staying productive. Time to take your first wellness break! 🌟

 

💡 Your Developer Wellness Assistant is here to help you maintain healthy work habits while staying productive. Time to take your first wellness break! 🌟

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You can design breaks according to your preferences.  

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You can track if you have missed any thing by going to history tab. 

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Just explored Build Agent and felt its true power which automated builds, seamless CI/CD, and almost zero manual hassle! definitely It’s a game-changer for developers: faster releases, smarter dependency handling, and ultimate efficiency. Cant wait to see how it will evolves in the future.  

 

https://www.linkedin.com/posts/adnan-ahmed-89ab2a17b_buildwithbuildagent-buildwithbuildagent-service...

 

#buildwithbuildagent #servicenow #DeveloperWellness #Innovation

 

DineshDasN
Tera Contributor

Hello All

 

As part of the #BuildWithBuildAgent challenge, I used ServiceNow’s Build Agent to create a complete scoped application called NowLearn—a digital learning hub designed to support rural youth with access to ServiceNow University courses, offline materials, mentorship, and guided learning workflows.

 

Step 1: Define the App Concept

I began with a simple but meaningful goal:

Create an accessible learning platform for rural communities—where students can explore courses, access materials, seek mentor support, and track their progress—all inside a single, easy-to-use workspace.

 

I wanted NowLearn to include:

  • Student, Mentor & Course Management
  • Learning Materials with Offline Support
  • Admin Dashboards for Trends & Metrics
  • A Mentor Helpdesk
  • Automated Enrollments, Reminders & Progress Updates
  • Role-based access for students, mentors, and admins

 

 

Step 2: Prompt Build Agent

Here’s the exact prompt I used:

“Create a scoped application called NowLearn that manages students, mentors, courses, learning materials, and support tickets. Include student profiles, course catalog, enrolment tracking, mentor registry, learning materials with offline access, and a helpdesk ticket system.

Build a student workspace showing enrolled courses, progress, materials, and support requests.

Build a mentor console to review assigned students and respond to tickets.

Add an Admin Dashboard with enrollment trends, progress distribution, performance metrics, and a refresh action.

Automate student enrollment into beginner courses, mentor assignment, overdue reminders, and ticket escalation using Flow Designer.

Create role-based access for students, mentors, and admins.

Include demo data for immediate showcasing.”

 

Build Agent responded with a fully structured scoped app—tables, flows, UI pages, and workspace layouts—ready to test instantly.

 

Step 3: Features Delivered by Build Agent

Build Agent assembled all of this from a single prompt:

  • A fully scoped application
  • Student, mentor, course, enrolment & ticket tables
  • Auto-enrollment and mentor assignment flows
  • A modern student workspace with tabs
  • Offline-ready learning materials
  • A complete admin analytics dashboard
  • A support/mentor helpdesk
  • Correct ACLs for each role
  • Demo data for instant showcasing

 

 

The #BuildWithBuildAgent challenge showed me how powerful natural-language development can be on the ServiceNow platform.

It truly felt like working with an AI developer teammate—one who builds exactly what you ask for.

 

Here's my LinkedIn Post URL : 

https://www.linkedin.com/feed/update/urn:li:activity:7397167048604258304/ 

 

Admin Overview.png

 

 

WS Materials.png

 

 

Roshnee Dash
Kilo Sage

As per the current ServiceNow trend I also had completed the #BuildWithBuildAgent Challenge.

Using the build Agent I also developed a Custom scoped app and My Project name is  'Sarvakendra'(Your gateway to explore multiple life categories). Its a single platform for the delivery of various online or public services.

 

What’s the vision?
A unified platform where users can explore multiple life categories—music, retail, e-commerce, health, jobs, mentoring, gaming, and more—with personalized experiences and smart recommendations.

 

The Original Requirements

  • Registration & Login with validation
  • Users can set preferences for their favorite categories
  • Categories can have child categories, and clicking a parent should:
    • Show child categories in one section
    • Show products in another section
  • Empty State UX: Display a funny image when no results exist
  • Admin Dashboard:
    • Manage users
    • View total registrations, today’s logins, ratings
    • Usage trends with graphs
  • Users can upload profile images
  • Subcategories should not appear in the main category list
  • Responsive design for all devices

 

🔍Key Features Implemented

Phase 1: User Experience

  • Hierarchical Categories: Parent-child relationships with unlimited nesting
  • Two-Section UI: Child categories + products displayed side by side
  • Funny Empty States: Engaging “no results” screens with animations
  • Profile Image Support: Users can upload their own profile pictures

Phase 2: Admin Dashboard

  • Real-Time Analytics: Total users, today’s logins, ratings, and usage trends
  • Interactive Charts: Line, bar, and doughnut charts powered by Chart.js
  • User Management: Activate/deactivate accounts, edit profiles
  • Role-Based Access: Secure admin-only dashboard
  • Responsive Design: Optimized for all devices

💡 What Makes This Special

  • AI-driven personalization across multiple categories
  • Enterprise-grade dashboard with real-time insights
  • Dynamic UX elements for better engagement
  • Secure authentication and session management
  • Professional data visualization for decision-making

This project was built using ServiceNow’s new IDE support, leveraging:

  • Scoped Applications
  • Custom Tables
  • ACLs & Business Rules
  • UI Pages

Additional Highlights

  • AI-Driven Personalization: Tailored content based on user preferences
  • Dynamic Content Generation: Real-time updates for categories and products
  • Scalable Architecture: Designed for future expansion into more categories
  • Session Management & Security: Protecting user data and ensuring safe access
  • Enterprise-Grade Analytics: Insights for decision-making and engagement tracking
  • Gamification Potential: Future roadmap includes badges and rewards for active users

Challenges & Learnings

  • Designing a two-section UI that feels intuitive across multiple devices
  • Implementing role-based access without compromising usability
  • Ensuring real-time updates for analytics and user actions
  • Balancing performance with dynamic content generation

🔥 Next Steps:

  • Advanced AI recommendations for personalized suggestions
  • Predictive analytics for smarter engagement strategies
  • Gamification to boost user interaction
  • Integration with external APIs for richer content

Why This Matters

Personalization isn’t just a trend—it’s the future of user experience. By combining AI, data visualization, and intuitive design, we can create platforms that truly resonate with users.

 

1.Login

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2.Registration

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3.Home Page with Categories, And Search filters

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4.Search Result

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5.If for a Category there are no Sub category and Products.

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6.With Sub category and Products

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7.Admin Dashboard

RoshneeDash_7-1763630871050.png

 

 

 

💬 I’d love to hear your thoughts! How do you see AI transforming multi-category platforms like this?
#ServiceNow #AI #DigitalTransformation #UXDesign #Analytics #Innovation  #BuildWithBuildAgent Challenge

Akash Kumar1
ServiceNow Employee

🚀 Completed the Build Agents Challenge 

 

I recently participated in the #BuildWithBuildAgent challenge, and it gave me a chance to explore one of the platform’s most impactful new capabilities: Build Agents. These agents act as intelligent assistants inside the platform — helping create, refine, and simplify application development tasks in a way that feels intuitive and genuinely powerful.

As part of the challenge, I built a complete Asset Tracking System using Build Agents for guidance, automation support, and design suggestions. This blog captures what I created and why Build Agents are becoming an essential part of the developer experience on ServiceNow.

 

🌟 What Makes Build Agents Special?

  1. They accelerate development by quickly generating components—from structuring tables to setting up flows—cutting down repetitive work.
  2. They improve design and clarity with smart best-practice recommendations and clear explanations of what they build and why.
  3. They guide you from idea to app, translating natural language into real configuration and supporting you like a ServiceNow expert beside you.

 

🛠 My Application: Asset Tracking System

To test the capability end-to-end, I developed an Asset Tracking App designed to help organizations track devices and equipment across their lifecycle.

 

📐 How I Built It Using Build Agents

1. Data Model Setup

I instructed the Build Agent to help create an Asset table with fields like category, status, lifecycle timestamps, and unique IDs.
The agent validated the structure and suggested best practices — saving significant design time.

2. Form and Layout Refinement

Build Agents helped optimise the form layout by recommending field grouping and UI enhancements for readability.

3. Workflow Automation

I guided the agent to create status-based logic such as:

  • Moving an asset to maintenance
  • Updating lifecycle progress
  • Ensuring records stay consistent

4. Dashboard Design

With support from Build Agents, I quickly assembled a simple but impactful dashboard.

 

📊 Dashboard Overview (Concise and Clear)

The dashboard offers a straightforward snapshot:

  • Total Assets: 3
  • Asset Categories: Phone, Computer, Monitor
  • Status Summary: One asset each in Available, Maintenance, and Retired
  • Recent Assets: iPhone 16, Lenovo Laptop, Monitor
  • Quick Actions: Add Asset, Manage Assets, Print Report

Key Features

  • Unified asset inventory: One place to see every asset, its category, and condition.
  • Lifecycle tracking: From Available → Maintenance → Retired with automated updates.
  • Real-time dashboard: Visual summaries that help teams act fast.
  • Simple categories & metadata: Easy to scale and add new asset types.
  • Report-ready views: One click and you’re ready for audits or reviews.

 

📘My Learnings

Build Agents taught me how much clarity and speed you gain when the platform thinks with you. I realized a clean data model and simple UI can transform even a small app into something genuinely useful. And the best part—describing an idea and watching it take shape felt like a completely new way of building.

🎉 Final Thoughts

I went into the challenge thinking I’d build a small prototype.
Instead, I walked out with a fully functioning Asset Tracking System and a deep understanding of how Build Agents can elevate everyday workflows.BuildAgent_AssetTrackingApp_Dashboard.png

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